Stolen Steam Account linked to POE

Hi everyone!

5 months ago, my steam account got stolen, email, password, phone number, name, everything got changed and I haven't been able to recover my account from what steam's helps pages are telling me.

Anyway, I was playing POE on this steam account, I wanted come back on POE but I found out I can't due to not being able to play on my account.
I bought many micro transaction and stashes at the time and I don't really wanna create and play on a fresh account losing everything that I bought at the time.

Is there any way for me to connect on my POE account differently than from the stolen steam account ? I think I connected on this website the first time using "Sign up with Steam" So i don't think I have an email linked to this site or to my account.

If I can provide the email used on my steam account at the time (linked to my POE) or if I can find old PayPal transactions that shows I bought on POE, would it help ?

I really wanna play again, on my account ofc. If anyone knows anything that would help, it would really appreciated !

Thank you for your time,

A kind exile
Last bumped on Sep 11, 2023, 2:31:03 PM
I'm sorry to hear that this has happened! Could you please send us an email at support@grindinggear.com so we can take a look into this for you?
Hello !

I sent an email aswell when I created this post ;)

thanks for your answer
Hi,

I have no news in emails, tried to send one more but I don't know if its okay or not

Best regards,
If you've contacted us at support@grindinggear.com then you may need to wait for the appropriate team member to get back to you! We're experiencing a large volume of tickets right now but please be assured that we'll get back to you as soon as we're able to do so.

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