My items are not showing on the trade site after updating the account name

Hello, dear PoE tech support.

Today the PoE trade site https://www.pathofexile.com/trade/ does not want to show my items. The site shows that I am offline but I am not.
I tried to do all the recommendations from other topics like client restart, privacy settings update, trade site settings update and so on - nothing helps.

I suspect that it can be related to my account change that was made yesterday (2023-05-18) via PoE Support team. So, literally yesterday everything worked fine but today when I logged on - trade site does not want to show me online.

Can you please recommend any steps to solve the issue? Or take a look at the problem from your side?

======UPD 2023-05-19: Problem is fixed by PoE Support team.
Last edited by LeToucan_0214#3764 on May 19, 2023, 8:00:32 AM
Last bumped on May 19, 2023, 7:58:43 AM
I have the same issue but did not change my account name so its probably unrelated to that
same here...
same problem here...not showing up on trade at all
same problem here... i'm already offline at Trade and can't show up any
Same Issue Guys items not appearing in trade
Same Issue
Same issue here. Fix please
I submitted a bug report. I listed some items for a good price
and after an hour was shocked they didnt sell.
I realized trade is showing me offline. I restarted the client
and logged off on the site and back in and nothing.
It was working fine 10 hours ago.
also seems alot of sellers are listed online while they are offline .

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