Account geting locked during Log In.

I'm sorry to hear that you're experiencing difficulty with this security system. I understand that it can be a frustrating process.

These codes are requested each time you attempt to log in with an IP address that differs from the previous one you used. This may be due to having a dynamic IP, which will cause you to get a new IP address every time your connection disconnects, or if the modem is restarted.

We believe this security feature is quite important, as it stops anyone from accessing your account from somewhere else if they have your password.

If you are having issues with this system, please feel free to contact us at support@grindinggear.com so that we can look into options with you. Please be sure to include your Path of Exile account name and 2-3 character names.