Unlock code for my account

Hi, I have been emailing support@grindinggear for my unlock code, reply just once with same basic information regarding added to contact email or whitelist.
I've reply back 6 times not received any feedback until now.

I know this was always happening to my account keep asking for unlock code and the code never get in my email, and this is 4 hours wait for me to play the game.

kindly help. thanks

I have check my spam inbox FYI, please don't ask me to do that again.

Hi will thanks for fast response, will wait for it.

I've ask for recovery passwords also never get any in my email, why like this, any solution for this?
should I change my email provider for this?
can I change my email account provider?

thanks

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Azwarith wrote:

I've reply back 6 times not received any feedback until now.

Each time you do this, your pkace in the queue is reset = you have made your wait time much longer now......

Oi.....!!
Its been 2 days now nothing happen no reply, is this normal?
maybe its time to move on for other game??