Technical Support (Path of Exile 1) - Patch 3.20d - CreateTexture2D: Not Enough Memory Crash - Forum

Steps to reproduce:
1. Login and enter the game on any character
2. Game will crash, usually on a loading screen, with the message "CreateTexture2D Not enough memory resources are available to complete this operation"
3. Error looks as follows in the PathOfExile/logs/Client.txt log

"

2023/04/07 08:40:05 83314234 9e6a0b0a [INFO Client 11664] Enumerated adapter: NVIDIA GeForce RTX 2080 Ti
2023/04/07 08:40:05 83314281 9e6a1d2a [INFO Client 11664] Enumerated device for adapter: NVIDIA GeForce RTX 2080 Ti. Selected feature level: 45312. Max feature level: 45312
2023/04/07 08:40:05 83314281 9e6a1363 [INFO Client 11664] Enumerated output for adapter NVIDIA GeForce RTX 2080 Ti of \\.\DISPLAY1
2023/04/07 08:40:05 83314281 9e6a0b0a [INFO Client 11664] Enumerated adapter: Microsoft Basic Render Driver
2023/04/07 08:40:05 83314296 9e6a1d2a [INFO Client 11664] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2023/04/07 08:40:05 83314296 fafff8cf [DEBUG Client 11664] CreateSwapChain: SetFullScreenState 0
2023/04/07 08:40:05 83314296 9d4eec8a [DEBUG Client 11664] [WINDOW] TrigggerDeviceLost
2023/04/07 08:40:05 83314296 9d4eeba7 [DEBUG Client 11664] [WINDOW] TrigggerDeviceReset
2023/04/07 08:40:05 83314296 3275a75e [INFO Client 11664] [SHADER] Disable Async: 1 frames
2023/04/07 08:40:05 83314296 b51d610e [INFO Client 11664] [RENDER] Disable Async: 1 frames
2023/04/07 08:40:08 83317203 890d9d5f [INFO Client 11664] Async connecting to dal01.login.pathofexile.com:20481
2023/04/07 08:40:08 83317234 890d9cd8 [INFO Client 11664] Connected to dal01.login.pathofexile.com in 15ms.
2023/04/07 08:40:10 83318843 88a904ed [DEBUG Client 11664] Got Instance Details from login server
2023/04/07 08:40:10 83318875 32759a9f [INFO Client 11664] [SHADER] Delay: OFF
2023/04/07 08:40:10 83318875 ca3a6a73 [INFO Client 11664] Connecting to instance server at 138.128.139.220:6112
2023/04/07 08:40:10 83318937 ca3a4db9 [DEBUG Client 11664] Connect time to instance server was 46ms
2023/04/07 08:40:10 83319031 1186a0e7 [DEBUG Client 11664] Generating level 13 area "1_1_town" with seed 1
2023/04/07 08:40:11 83319781 172ac405 [CRIT Client 11664] [D3D11] CreatePixelShader: Not enough memory resources are available to complete this operation.
2023/04/07 08:40:11 83319781 55712961 [CRIT Client 11664] [EXCEPTION] CreatePixelShader: Not enough memory resources are available to complete this operation.
2023/04/07 08:40:11 83319781 172ac405 [CRIT Client 11664] [D3D11] CreateVertexShader: Not enough memory resources are available to complete this operation.
2023/04/07 08:40:11 83319781 55712961 [CRIT Client 11664] [EXCEPTION] CreateVertexShader: Not enough memory resources are available to complete this operation.

4. Game also crashed with the same error when attempting to switch renderer to DX12 and/or Vulkan.

Additional information: I can send along a DxDiag or etc, but I have 16gb DDR3 RAM and 11GB VRAM so this memory error is likely related to a bug. Unless it is reasonable to expect that I use 9gb+ of RAM and 10gb+ of VRAM in the submerged passage act 1?

Last bumped on Apr 8, 2023, 4:35:12 PM

Posted by
ADCNavajo#1683
on Apr 7, 2023, 10:50:33 AM

Quote this Post

I have personally been running PoE for days without turning it off :D however this has never happened before. Basically it has been running since 3 hours before Crucible league start.

Spoiler

2023/04/08 22:30:46 115242796 172ac405 [CRIT Client 9456] [D3D11] CreateTexture2D: Not enough memory resources are available to complete this operation.
2023/04/08 22:30:46 115242796 55712961 [CRIT Client 9456] [EXCEPTION] CreateTexture2D: Not enough memory resources are available to complete this operation.

KranglingKearKames
https://i.imgur.com/zB2RgAs.mp4
https://imgur.com/a/mafhrmH

Last edited by Yusnfczauj#7062 on Apr 8, 2023, 4:35:37 PM