new help account hacked
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got my account hacked, how can i recover it?
Last bumped on Mar 19, 2023, 11:39:00 AM
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
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" for your account to be hacked, then the "hacker" also needs full control over your e-mail. So big chance you have an active "keylogger" on your pc. Reinstall it, install proper security software and then change passwords everywhere + enable MFA on everything you can !!! In regards to your PoE account, then GGG may get it back to you (if you can prove that you are the correct account owner) but they will not restore it so any ingame currency / items the hacker have removed will be lost forever. GL Exile. |
