Can't see my characters on POE website

I use Steam to play POE, I logged on with my steam account, but I can't see my character nor import it to POB. It just says that I have no characters.

I checked the configs and my steam account is linked with the account, but I still cannot see my character. Any help?
Last bumped on Dec 8, 2024, 9:06:43 PM
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ColdNightRFI wrote:
I use Steam to play POE, I logged on with my steam account, but I can't see my character nor import it to POB. It just says that I have no characters.

I checked the configs and my steam account is linked with the account, but I still cannot see my character. Any help?


Hiya,

Are you 100% sure you're logging into the correct account? If you are and you are still not able to locate your characters would you please send an email to support@grindinggear.com with your Path of Exile account name and a few character names so this could be investigated?
The same thing is happening to me. I bought 2 keys for POE2 EA, one for PS5 and one for Steam.

I played on PS5, but can't see to find my characters anywhere on POE2 website, nor connect the accounts, so I can play with them on my PC...

Just sent an e-mail to support, please help!

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