Still no Enchant after over 300 Tailoring Orbs

After contacting the GGG Support, we got the answer to open a Thread here.

We wanted to enchant a Chest with 5 Fractured Mods.
After spending over 300 Tailoring Orbs and we still didnt get the Enchant (200 Increased Attributes / 15 % increased Defence Modifiers) or the other enchant(50% reduced resistance modifier/ 12% increased Defence Modifiers).

We rolled the item on two different accounts

The item name is Death Keep Vaal Regalia with the following mods:

Item Class: Body Armours
Rarity: Rare
Death Keep
Vaal Regalia
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Quality: +30% (augmented)
Energy Shield: 914 (augmented)
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Requirements:
Level: 68
Int: 145 (augmented)
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Sockets: B
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Item Level: 92
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25% reduced Attribute Requirements (enchant)
Mana Modifiers have 6% increased Effect (enchant)
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+34% chance to Suppress Spell Damage (fractured)
+152 to maximum Energy Shield (fractured)
132% increased Energy Shield (fractured)
100% increased Global Defences (fractured)
Point Blank (fractured)
10% increased Mana Reservation Efficiency of Skills
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Fractured Item


So I and my crafting partner are unsure if this item is maybe bugged.
Thats why we need a prove from GGG, that its possible to roll that enchant on this item.

Thanks

Bump. Would to know if is still an issue?