rate limit exceeded

Trade sites no longer working. Receiving this rate limit exceeded error.

Looks like there might be a oversight, either in the threshold (for live search triggering this) or something else (i.e. the rate limit chain is refreshed after every search).

It has been over 30 minutes for me and it hasn't reset so I'm leaning towards this being an oversight/bug.

If its not a bug, it might be useful to have a dashboard log of API calls that trigger this sort of behavior available to people (for their account only) so they can post supporting documentation (saving you time).

Its a common professional practice to have this available in the SaaS world when troubleshooting account issues like this. If I'm not able to search, I'm not buying or selling, which directly translates to whether I'd end up buying convenience features in your micro-transaction store.
Last edited by Mad_Moo#3356 on Jul 15, 2022, 6:25:47 PM
Last bumped on Jul 16, 2022, 1:08:08 AM
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Mad_Moo wrote:
Trade sites no longer working. Receiving this rate limit exceeded error.

Looks like there might be a oversight, either in the threshold (for live search triggering this) or something else (i.e. the rate limit chain is refreshed after every search).

It has been over 30 minutes for me and it hasn't reset so I'm leaning towards this being an oversight/bug.

If its not a bug, it might be useful to have a dashboard log of API calls that trigger this sort of behavior available to people (for their account only) so they can post supporting documentation (saving you time).

Its a common professional practice to have this available in the SaaS world when troubleshooting account issues like this. If I'm not able to search, I'm not buying or selling, which directly translates to whether I'd end up buying convenience features in your micro-transaction store.


Hey there, I'm sorry to hear that! I've sent you a PM about this. :)
Need help? Contact Support :)
"
Mad_Moo wrote:
Trade sites no longer working. Receiving this rate limit exceeded error.

Looks like there might be a oversight, either in the threshold (for live search triggering this) or something else (i.e. the rate limit chain is refreshed after every search).

It has been over 30 minutes for me and it hasn't reset so I'm leaning towards this being an oversight/bug.

If its not a bug, it might be useful to have a dashboard log of API calls that trigger this sort of behavior available to people (for their account only) so they can post supporting documentation (saving you time).

Its a common professional practice to have this available in the SaaS world when troubleshooting account issues like this. If I'm not able to search, I'm not buying or selling, which directly translates to whether I'd end up buying convenience features in your micro-transaction store.


sounds like you have some 3 party software installed, that is spamming GGG's backend API's....

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