Technical Support (Path of Exile 1) - Anyone else having a lot of disconnects changing instances ? - Forum

I've cleaned my cache. My drivers are up-to-date. I run DX 11. Set item filter to 'none.' Changed regions. Validated my steam files. Deleted the game folder from my Docs. I'm at a loss as what to do about this issue. At League start i never had this problem (other than opening blight maps, but we all had that (since fixed.)) I recently returned for the last two days i keep getting disconnected and thrown back to the log in screen when changing instances. Thing is though, normal maps mostly work but stop after 3-4 IE disconnect. It is a very random issue, blight map portals open but when you enter - Disconnect. Run a shaper/warlord/ map - Disconnect. I need help. League start is but a few days away now and i'm not seeing others with this issue Last edited by pants_marshall#6657 on May 14, 2022, 9:20:42 AM Last bumped on May 16, 2022, 10:20:59 AM	Posted by pants_marshall#6657 on May 10, 2022, 4:41:24 PM Quote this Post
Well the league is over now. ~ Please separate the PoE1 and PoE2 forums.	Posted by DoubleU#7266 on May 10, 2022, 10:28:55 PM Quote this Post
" DoubleU wrote: Well the league is over now. Really not helpful at all in anyway. Still getting disconnects on standard. Tried DX11/Vulkan and DX12. Ping to server is fine. Clean Log file 2022/05/11 15:13:23 *** LOG FILE OPENING *** 2022/05/11 15:13:23 85331000 f9544607 [INFO Client 10072] [STARTUP] Job Queues 2022/05/11 15:13:23 85331000 9e6a0b0a [INFO Client 10072] Enumerated adapter: NVIDIA GeForce GTX 1060 6GB 2022/05/11 15:13:23 85331140 9e6a1d2a [INFO Client 10072] Enumerated device for adapter: NVIDIA GeForce GTX 1060 6GB. Selected feature level: 45312. Max feature level: 45312 2022/05/11 15:13:23 85331140 9e6a1363 [INFO Client 10072] Enumerated output for adapter NVIDIA GeForce GTX 1060 6GB of \\.\DISPLAY1 2022/05/11 15:13:23 85331140 9e6a1363 [INFO Client 10072] Enumerated output for adapter NVIDIA GeForce GTX 1060 6GB of \\.\DISPLAY2 2022/05/11 15:13:23 85331140 9e6a0b0a [INFO Client 10072] Enumerated adapter: Microsoft Basic Render Driver 2022/05/11 15:13:23 85331156 9e6a1d2a [INFO Client 10072] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312 2022/05/11 15:13:23 85331156 55713145 [INFO Client 10072] [JOB] HIGH: 6 2022/05/11 15:13:23 85331156 55713145 [INFO Client 10072] [JOB] MEDIUM: 6 2022/05/11 15:13:23 85331156 55713145 [INFO Client 10072] [JOB] LOW: 6 2022/05/11 15:13:23 85331156 55713145 [INFO Client 10072] [JOB] IDLE: 3 2022/05/11 15:13:23 85331156 7bb36c4 [INFO Client 10072] [BUNDLE2] Index: Bundles2/_.index.bin 2022/05/11 15:13:23 85331328 7bb618e [INFO Client 10072] [BUNDLE2] File cache size: 1024 2022/05/11 15:13:23 85331328 b51d61a6 [INFO Client 10072] [RENDER] Async: ON 2022/05/11 15:13:23 85331328 b51d60cd [INFO Client 10072] [RENDER] Warmup: ON 2022/05/11 15:13:23 85331328 b51d60e8 [INFO Client 10072] [RENDER] Skip: ON 2022/05/11 15:13:23 85331328 b51d60ee [INFO Client 10072] [RENDER] Throttling: ON 2022/05/11 15:13:23 85331328 32759a7a [INFO Client 10072] [SHADER] Address: http://www.pathofexile.com/tool/shader-db?a=store 2022/05/11 15:13:23 85331328 32759a70 [INFO Client 10072] [SHADER] Async: ON 2022/05/11 15:13:23 85331328 32759a9f [INFO Client 10072] [SHADER] Delay: OFF 2022/05/11 15:13:23 85331328 32759aba [INFO Client 10072] [SHADER] Limit: ON 2022/05/11 15:13:23 85331328 32759abc [INFO Client 10072] [SHADER] Warmup: ON 2022/05/11 15:13:23 85331328 327599d7 [INFO Client 10072] [SHADER] Parallel: ON 2022/05/11 15:13:23 85331328 b8fd2cfa [INFO Client 10072] [ENTITY] Local: ON 2022/05/11 15:13:23 85331328 84a7e335 [INFO Client 10072] [ENGINE] Running Engine version 1.5.0 2022/05/11 15:13:23 85331328 47bbd13e [INFO Client 10072] [SOUND] Buffer size = 64.0 MB 2022/05/11 15:13:24 85331687 951bc0b0 [INFO Client 10072] [STARTUP] Bundle Startup Start 2022/05/11 15:13:24 85331687 951bc057 [INFO Client 10072] [STARTUP] Bundle Startup in 6.1e-05 seconds 2022/05/11 15:13:24 85331687 951bc0b0 [INFO Client 10072] [STARTUP] Game Start 2022/05/11 15:13:24 85331828 ca86fd5c [DEBUG Client 10072] Rebuilding UI::Core properties. Current input mode = '1' 2022/05/11 15:13:24 85331906 951bc057 [INFO Client 10072] [STARTUP] Game in 0.21565 seconds 2022/05/11 15:13:24 85331906 951bc0b0 [INFO Client 10072] [STARTUP] Window Start 2022/05/11 15:13:24 85331906 9e6a0b0a [INFO Client 10072] Enumerated adapter: NVIDIA GeForce GTX 1060 6GB 2022/05/11 15:13:24 85332000 9e6a1d2a [INFO Client 10072] Enumerated device for adapter: NVIDIA GeForce GTX 1060 6GB. Selected feature level: 45312. Max feature level: 45312 2022/05/11 15:13:24 85332000 9e6a1363 [INFO Client 10072] Enumerated output for adapter NVIDIA GeForce GTX 1060 6GB of \\.\DISPLAY1 2022/05/11 15:13:24 85332000 9e6a1363 [INFO Client 10072] Enumerated output for adapter NVIDIA GeForce GTX 1060 6GB of \\.\DISPLAY2 2022/05/11 15:13:24 85332000 9e6a0b0a [INFO Client 10072] Enumerated adapter: Microsoft Basic Render Driver 2022/05/11 15:13:24 85332000 9e6a1d2a [INFO Client 10072] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312 2022/05/11 15:13:24 85332046 951bc057 [INFO Client 10072] [STARTUP] Window in 0.14214 seconds 2022/05/11 15:13:24 85332046 951bc0b0 [INFO Client 10072] [STARTUP] Device Start 2022/05/11 15:13:24 85332046 b51d65ef [INFO Client 10072] [RENDER] StartDevice: DirectX12 2022/05/11 15:13:24 85332218 71b3b05 [DEBUG Client 10072] [SHADER] Load shader cache: ShaderCacheD3D12 2022/05/11 15:13:24 85332296 428eca66 [INFO Client 10072] [D3D12] Found matching adapter using LUID 000001EA35B90698 (NVIDIA GeForce GTX 1060 6GB) 2022/05/11 15:13:25 85332687 38c05a3e [DEBUG Client 10072] CreateSwapChain: SetFullScreenState 0 2022/05/11 15:13:25 85332687 428ed383 [INFO Client 10072] [D3D12] GPU type: discrete 2022/05/11 15:13:25 85332687 428ecee1 [DEBUG Client 10072] [D3D12] VRAM size = 5.91 GB 2022/05/11 15:13:25 85332687 428ecee2 [INFO Client 10072] [D3D12] VRAM limit: 5.91 GB 2022/05/11 15:13:25 85332687 9d4eeb40 [DEBUG Client 10072] [WINDOW] TrigggerDeviceCreate 2022/05/11 15:13:25 85332765 9d4eeba7 [DEBUG Client 10072] [WINDOW] TrigggerDeviceReset 2022/05/11 15:13:25 85332781 951bc057 [INFO Client 10072] [STARTUP] Device in 0.731911 seconds 2022/05/11 15:13:25 85332781 951bc0b0 [INFO Client 10072] [STARTUP] Tencent Start 2022/05/11 15:13:25 85332781 951bc057 [INFO Client 10072] [STARTUP] Tencent in 2.5e-05 seconds 2022/05/11 15:13:25 85332781 951bc0b0 [INFO Client 10072] [STARTUP] Loading Start 2022/05/11 15:13:25 85332796 951bc057 [INFO Client 10072] [STARTUP] Loading in 0.013009 seconds 2022/05/11 15:13:25 85332796 951bc0b0 [INFO Client 10072] [STARTUP] DebugGUI Start 2022/05/11 15:13:25 85332796 951bc057 [INFO Client 10072] [STARTUP] DebugGUI in 1.6e-05 seconds 2022/05/11 15:13:25 85332796 951bc0b0 [INFO Client 10072] [STARTUP] Bundle Tiny Start 2022/05/11 15:13:25 85332796 951bc0b0 [INFO Client 10072] [STARTUP] Bundle Login Start 2022/05/11 15:13:25 85332796 951bc057 [INFO Client 10072] [STARTUP] Bundle Login in 2.6e-05 seconds 2022/05/11 15:13:25 85332796 951bc057 [INFO Client 10072] [STARTUP] Bundle Tiny in 6e-05 seconds 2022/05/11 15:13:25 85332796 951bc0b0 [INFO Client 10072] [STARTUP] Registration Start 2022/05/11 15:13:25 85332796 951bc0b0 [INFO Client 10072] [STARTUP] Audio Start 2022/05/11 15:13:25 85332796 951bc0b0 [INFO Client 10072] [STARTUP] EngineGraphs Start 2022/05/11 15:13:25 85332796 47bbeebb [INFO Client 10072] [SOUND] Channel count = 64 (asked for 64) 2022/05/11 15:13:25 85332796 47bbeeba [INFO Client 10072] [SOUND] Source count = 512 2022/05/11 15:13:25 85332828 951bc057 [INFO Client 10072] [STARTUP] EngineGraphs in 0.02683 seconds 2022/05/11 15:13:25 85332906 47bbeab7 [INFO Client 10072] Changing to device "Speakers (Sound BlasterX Katana)" 2022/05/11 15:13:25 85332906 951bc057 [INFO Client 10072] [STARTUP] Audio in 0.115669 seconds 2022/05/11 15:13:26 85333500 951bc057 [INFO Client 10072] [STARTUP] Registration in 0.700989 seconds 2022/05/11 15:13:38 85345765 890da8d3 [INFO Client 10072] Async connecting to lon01.login.pathofexile.com:20481 2022/05/11 15:13:38 85345812 890d9d9b [INFO Client 10072] Connected to lon01.login.pathofexile.com in 16ms. 2022/05/11 15:13:40 85348484 88a90488 [DEBUG Client 10072] Got Instance Details from login server 2022/05/11 15:13:41 85348500 32759a9f [INFO Client 10072] [SHADER] Delay: OFF 2022/05/11 15:13:41 85348500 ca3a673e [INFO Client 10072] Connecting to instance server at 158.176.74.70:6112 2022/05/11 15:13:41 85348531 ca3a4d3c [DEBUG Client 10072] Connect time to instance server was 0ms 2022/05/11 15:13:41 85348593 118693c3 [DEBUG Client 10072] Generating level 69 area "2_11_endgame_town" with seed 1 2022/05/11 15:13:43 85351359 f22b69c3 [INFO Client 10072] Tile hash: 4178132058 2022/05/11 15:13:43 85351359 f22b69c2 [INFO Client 10072] Doodad hash: 3697406269 2022/05/11 15:13:45 85353078 11871bc0 [DEBUG Client 10072] Joined guild named Dwarf Shire "Don't tell me what to do!" with 9 members 2022/05/11 15:13:47 85355093 cff94411 [INFO Client 10072] : You have entered Karui Shores. 2022/05/11 15:13:47 85355093 cff94411 [INFO Client 10072] #Elfenmagierin: yes in rl, if you want help you ask until u get it too 2022/05/11 15:13:49 85357062 32759a9f [INFO Client 10072] [SHADER] Delay: ON 2022/05/11 15:13:49 85357140 374e1126 [INFO Client 10072] [Item Filter] Preparing to download online filter 5XMehq 2022/05/11 15:13:49 85357140 374e1287 [INFO Client 10072] [Item Filter] Hash for online filter 5XMehq is: 43f5f095901303d74d0745dbfc56dcfc 2022/05/11 15:13:49 85357234 374e12ea [INFO Client 10072] [Item Filter] Online item filter 5XMehq returned status: 304 2022/05/11 15:13:49 85357234 374e0d87 [DEBUG Client 10072] [Item Filter] Online item filter request resolved to: 209.197.3.101 2022/05/11 15:13:49 85357234 374e0d8f [DEBUG Client 10072] [Item Filter] X-HW: 1652278429.dop243.lo4.t,1652278429.cds246.lo4.shn,1652278429.dop243.lo4.t,1652278429.cds252.lo4.c 2022/05/11 15:13:49 85357281 78847101 [INFO Client 10072] [Item Filter] Finished reloading online filter 5XMehq. Result: true. Hash: 43f5f095901303d74d0745dbfc56dcfc. Message: 2022/05/11 15:13:49 85357281 2a14a941 [INFO Client 10072] PrecalcBaseTypeHashMap 2022/05/11 15:13:49 85357328 2a14a943 [INFO Client 10072] PrecalcModNameHashMap 2022/05/11 15:13:50 85357578 2a14a94d [INFO Client 10072] PrecalcItemClassMap 2022/05/11 15:13:50 85357578 2a14a9a4 [INFO Client 10072] PrecalcSoundEffects 2022/05/11 15:13:50 85357578 2a14a9a6 [INFO Client 10072] PrecalcDropEffects 2022/05/11 15:13:50 85357578 2a14a9a0 [INFO Client 10072] PrecalcNonEnchantModHashes 2022/05/11 15:13:50 85357578 2a14a9a2 [INFO Client 10072] PrecalcRuleNameToTypeMap 2022/05/11 15:13:50 85357578 2a14a9ac [INFO Client 10072] PrecalcCJESPNIndexMap 2022/05/11 15:13:50 85357578 2a14a903 [INFO Client 10072] PrecalcGemAlternateQualityMap 2022/05/11 15:13:57 85365343 88a90488 [DEBUG Client 10072] Got Instance Details from login server 2022/05/11 15:13:57 85365359 32759a9f [INFO Client 10072] [SHADER] Delay: OFF 2022/05/11 15:13:57 85365359 ca3a673e [INFO Client 10072] Connecting to instance server at 158.176.145.180:6112 2022/05/11 15:13:57 85365375 ca3a4d3c [DEBUG Client 10072] Connect time to instance server was 0ms 2022/05/11 15:13:57 85365406 118693c3 [DEBUG Client 10072] Generating level 60 area "HideoutArenaElder" with seed 1 2022/05/11 15:13:57 85365437 f22b69c3 [INFO Client 10072] Tile hash: 3896812612 2022/05/11 15:13:57 85365437 f22b69c2 [INFO Client 10072] Doodad hash: 0 2022/05/11 15:13:58 85366218 11871bc0 [DEBUG Client 10072] Joined guild named Dwarf Shire "Don't tell me what to do!" with 9 members 2022/05/11 15:13:59 85366500 cff94411 [INFO Client 10072] : You have entered Void Hideout. 2022/05/11 15:13:59 85367125 32759a9f [INFO Client 10072] [SHADER] Delay: ON 2022/05/11 15:14:05 85373453 88a90488 [DEBUG Client 10072] Got Instance Details from login server 2022/05/11 15:14:05 85373453 32759a9f [INFO Client 10072] [SHADER] Delay: OFF 2022/05/11 15:14:05 85373453 ca3a673e [INFO Client 10072] Connecting to instance server at 103.50.32.30:6112 2022/05/11 15:14:27 85394515 ca3a4d3c [DEBUG Client 10072] Connect time to instance server was 0ms 2022/05/11 15:14:27 85394515 aecebfda [INFO Client 10072] Abnormal disconnect: Failed to connect to instance Last edited by pants_marshall#6657 on May 11, 2022, 10:18:34 AM	Posted by pants_marshall#6657 on May 11, 2022, 9:37:54 AM Quote this Post
Have you tried disabling that filter? ~ Please separate the PoE1 and PoE2 forums.	Posted by DoubleU#7266 on May 11, 2022, 10:18:18 AM Quote this Post
" DoubleU wrote: Have you tried disabling that filter? Yep, ran the game with no filter at all, same thing.	Posted by pants_marshall#6657 on May 11, 2022, 10:19:42 AM Quote this Post
Small bump, it's worse than ever in the new league. Guess its my IP. Last edited by pants_marshall#6657 on May 14, 2022, 9:23:01 AM	Posted by pants_marshall#6657 on May 14, 2022, 9:19:01 AM Quote this Post
+1	Posted by SigFrued#7602 on May 14, 2022, 11:06:25 PM Quote this Post
same problem :/	Posted by manuel15712#0234 on May 15, 2022, 12:06:02 AM Quote this Post
Is it my IP ? First time trying to play today, after not playing since Friday. And straight away got a disconnect. Ran WinMTR to see if i have any packet loss \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.0.1 - 0 \| 505 \| 505 \| 1 \| 2 \| 8 \| 3 \| \| No response from host - 100 \| 102 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 62.254.207.185 - 0 \| 505 \| 505 \| 8 \| 14 \| 55 \| 14 \| \| No response from host - 100 \| 102 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| No response from host - 100 \| 102 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| No response from host - 100 \| 102 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| No response from host - 100 \| 102 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 62.254.85.86 - 0 \| 505 \| 505 \| 16 \| 22 \| 66 \| 31 \| \| No response from host - 100 \| 102 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 130.117.51.73 - 0 \| 505 \| 505 \| 17 \| 22 \| 94 \| 22 \| \| 154.54.59.38 - 0 \| 505 \| 505 \| 17 \| 21 \| 33 \| 18 \| \| 154.25.8.234 - 0 \| 505 \| 505 \| 17 \| 19 \| 33 \| 19 \| \| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider As far as i see, i'm not getting packet loss.	Posted by pants_marshall#6657 on May 16, 2022, 10:20:59 AM Quote this Post