Dialogue cutting off and audio issues on PS4 version (PS5)

I posted another thread similar to this issue the other day. After entering act 6, I noticed that Heist NPCs had their dialogue box closed a moment after they started talking. I can't talk to any of the Rogues at all. This also happened with Expedition NPCs, their dialogue box disappears as if I had closed it. When I beat the campagin, I noticed that this also happens with Officer Kirac's dialogue. This is frustrating because I always get stuck after beating the campaign and don't understand what I'm doing.

Don't know if this is related, but certain sounds completely stop working after I've been playing for a while, such as the sound of enemies dying. When I log off and restart the game, the sound works again. Restarting the game has no effect on the problem with Heist/Expedition/Kirac dialogue.