How long will it take to process my ban appeal?
" soooooo it was an error on their part and they corrected it. your case is extremely rare though Last edited by Lyutsifer665#1671 on Jan 11, 2022, 2:37:37 AM
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" If you mean "error on their part is extremely rare": According to this https://old.reddit.com/r/pathofexile/comments/s048bq/nearly_finishing_the_tutorial_and_got_banned/ and similar posts this is simply not true. No wonder it's lost, it's in the middle of the jungle!
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Me too! I was unbanned now.
Thanks a lot to GGG. Maybe I need to buy more points now. |
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" I think this is a policy, not an error. I had to endure same ban/unban a year ago shortly after creation of my account and nothing has changed since then, according to threads like this appearing at the regular basis. - PoE is promoted as free to play... - ...but it is not, as this automatic ban system is generating a number of false positives (my case was clearly one of them, so I can make this statement). - Which means a new player is basically allowed only a "demo version" before he/she will get banned and will have to wait up to 30 days until a human will review and confirm the account. They might as well make it official 30 days wait on each new account, instead of confusing and upsetting people with those vague ban reasons. True, there are a lot of dedicated cheaters and abusers, but this solution looks more like a carpet bombing. I don't know of any other game wielding their ban hammer like PoE does. |
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" that's not how it works. there are clear indicators for botting or the usage of forbidden tools which ggg recognises and their clear communicated policy has ever been to not outright ban the account in question but to shadowban them to give malicious folks no hint to improve their techniques. if you get no currency or a hard ban after reaching a certain level you should revisit all the ahk scripts, mouse/keyboard makros and other stuff you got installed on your computer cause something triggered their bot detection. age and treachery will triumph over youth and skill!
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My old ban was not about abusing, it was a "too many accounts" ban reason provided, while I clearly never played PoE before. (followed by a signature 30 days waiting for appeal).
But point is, even if people do have things like ahk installed, it is not a crime until they actively use it on PoE client, and it is hard for PoE to detect such behavior reliably. There is a lot of software with similar capabilities, from remote work supervisors to medical prosthetics interfaces. As a developer, how would you go about detecting the usage of 3rd party software? I think you will quickly face the dilemma: either to interpret the suspicious activity in the user's favor, log it and send data to server for a human review (which is how many online games operate), or ban first, and let the player try to prove his innocence, instead of you having to prove his guilt. From what happened to me, I think PoE chose the latter. |
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