How long will it take to process my ban appeal?

Hi there, my account exzzx was banned on Jan 6. I made a ban appeal but it is still pending review.

How long will it take to process my ban appeal?


Reason: "Breaching Terms of Use"
Started: Jan 6, 2022, 3:12:01 AM

Ban Appeal: Pending Review


By the way, I didn't do anything that's related to a ban. Why do you punish me so harshly?


Thank you for your time.
Last bumped on Jan 12, 2022, 7:55:05 AM
I'm afraid we cannot speculate on when you will receive a response to any submitted appeal. Our Accounts Investigations Team will need to complete a thorough investigation into any action taken against the account before responding to the submitted appeal, but they will get back to you as soon as possible.
Thank you for your quick reply. I think I can only wait for now.
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exzzxBannedForNoReason wrote:
Thank you for your quick reply. I think I can only wait for now.


You can only wait period, you are not going to get any special treatment and there are other support tickets before yours to be actioned.

But yeah, could be well over a week, the were on break over xmass/new year and there will be a pile of support tickets in the queue.
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
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exzzxBannedForNoReason wrote:
Hi there, my account exzzx was banned on Jan 6. I made a ban appeal but it is still pending review.

How long will it take to process my ban appeal?


Reason: "Breaching Terms of Use"
Started: Jan 6, 2022, 3:12:01 AM

Ban Appeal: Pending Review


By the way, I didn't do anything that's related to a ban. Why do you punish me so harshly?


Thank you for your time.


properly up to 4 - 6 weeks this this has been the time frame last year for "complicated" cases.....
Thank you for your reply. You are right. There must be a lot of requests.
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exzzxBannedForNoReason wrote:
Hi there, my account exzzx was banned on Jan 6. I made a ban appeal but it is still pending review.

How long will it take to process my ban appeal?


Reason: "Breaching Terms of Use"
Started: Jan 6, 2022, 3:12:01 AM

Ban Appeal: Pending Review


By the way, I didn't do anything that's related to a ban. Why do you punish me so harshly?


Thank you for your time.


Oh and your new account isn't 100% correct since you have been given the reason for being banned -->
Reason: "Breaching Terms of Use"
LOL.

But that's not a reason. I still don't know why I got banned.
dont get your hopes up. very few people get unbanned. the decision is almost always permanent unless it was an error on their part.
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Exxxiled665 wrote:
dont get your hopes up. very few people get unbanned. the decision is almost always permanent unless it was an error on their part.



I was just banned around the same time as OP and my appeal just came back and I'm good to play again, soooooooo....

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