EPIC login issue

I couldnt login via Epic Account today.
It stucked at login screen.
Game client verify is passed.
Try to login in web but failed.
Here is the code: d175ec94ac6217e97e3933fe323923c8

Please help me check it, thanks
Last bumped on Dec 16, 2022, 11:57:17 AM
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fairydiex wrote:
I couldnt login via Epic Account today.
It stucked at login screen.
Game client verify is passed.
Try to login in web but failed.
Here is the code: d175ec94ac6217e97e3933fe323923c8

Please help me check it, thanks


Try sending GGG support and e-mail about this (support@grindinggear.com).
I assume you already talk to EPIC support ?
AWS (Amazon) problem probably
This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong?

quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

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Hopefully this should be resolved now but if anyone else comes across a similar issue, please try clearing your cookies and restarting your web browser. This sometimes helps with issues occurring during login. If that doesn't help, I would also recommend trying with a different type of web browser.

If that doesn't help either and the error is on our side, please contact us at support@grindinggear.com and we'll see what's going on. If the error is on Epic's side when attempting to login, you'll probably need to get in touch with them to see if there's something wrong with your account or try to login a bit later (these issues are usually pretty temporary if there's nothing wrong with your credentials).
I have the same issue. Logging in via the Epic portal, Path of Exile hangs. Had no issue before yesterday and it started hanging just like this.

Here is the log information from Client.txt log file.

2022/12/16 08:50:01 191287750 3619b133 [DEBUG Client 18520] [EOS SDK] LogEOS: ScheduleNextSDKConfigDataUpdate - Time: 5.404209, Update Interval: 331.231415
2022/12/16 08:50:02 191288218 3619b15a [WARN Client 18520] [EOS SDK] LogEOS: Error response received from backend. ServiceName=[OAuth], OperationName=[TokenGrant], Url=[<Redacted>], HttpStatus=[400], ErrorCode=[errors.com.epicgames.oauth.account_feature_restricted], NumericErrorCode=[58006], ErrorMessage=[Your account cannot use this feature.], CorrId=[EOS-OH24Y-QfR0KqVNlqoV6_Qw-fu5V-ToTj0SG0uQuc_bldQ-_6K14rrWCkWh5z-OVB6Kvw]
2022/12/16 08:50:02 191288218 3619b133 [DEBUG Client 18520] [EOS SDK] LogEOSAuth: UserAuth Failure
2022/12/16 08:50:02 191288218 3619b133 [DEBUG Client 18520] [EOS SDK] LogEOSAuth: login failed: 1017
2022/12/16 08:50:02 191288218 3619b2fd [CRIT Client 18520] [EOS SDK] Login Failed - Error Code: EOS_Auth_AccountFeatureRestricted

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