got hacked lost my currency and all valuable items
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it is disappointing to say I got hacked I lost all my currency and valuable items in this scourge league this is the first time happing to me I closed the game 2 days ago and came back today to find out I lost my items and currency disappeared I feel really sad to see this happing Path of exile is not a safe game to play anymore I did put 70hous in this league and the end to find out I got hacked and toke all my valuable times I need a reply from GGG
because I am pissed off right now Last bumped on Nov 5, 2021, 1:52:49 AM
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" Hey there, I'm sorry to hear about this! Could you please email us at support@grindinggear.com so we can look into this matter for you? If you could please include your account name, 2-3 character names that would be greatly appreciated. Need help? Contact Support :)
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" For your account to be "hacked" in PoE, the hacker ALSO needs full control over the e-mail used (to get the unlock code when logging in from a new IP) !!! This means that your pc properly have an active keylogger or other hacker malware. So sadly the finger points at you and not GGG for allowing this "breach". You should reinstall your pc, get proper security software on it right away. Then you should change password on ALL your account AND enable 2FA on all accounts. |
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