PoE Shutdown / Restart my PC

Hello

When i play PoE it make my PC Shutdown or Restart,
Some time i can play few mins, but mostly is restart instant after i run game.

My PC:
CPU: Intel Core i5 6500 3.2 GHz
GPU: AMD Radeon R9 290x 4GB dx12
RAM: HyperX 2x 4GB Kit
HDD1: SSD Transcend 256GB (6Gb/s)
HDD2: SSD Apacer Panther 120GB (6Gb/s)
Connection: 250 Down / 50 Up Connected by Cable
Source: 700W after first restart i change it to 1300W SilverStone Strider Titanium ST1300-TI 1300W



What STEPS i Try ?

Directly Client
0.) Register and Download PoE Client
1.) Instal FRESH OS Windows 10
2.) Install game on SSD 120GB - Restart after 1 min.
3.) Install and Update all Drivers
4.) Uninstall game and clean Register (Use Total Uninstaller)
5.) Install game on SSD 256GB(SYSTEM) - Restart after 10 sec.
6.) Uninstall game and clean Register (Use Total Uninstaller)
DXDIAG: https://pastebin.com/gfruJXzY
System file check: Status: All is 100% OK
https://support.microsoft.com/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca

Tests
RAM Test
Fur Mark to 100°C on GK
GK Stress test
OCCT for 12 hour and all is OK

Now i go try it through Steam.


i have only one question
"
WHY ?
Last edited by wowkar0#6406 on Jul 25, 2021, 2:16:27 AM
Last bumped on Aug 3, 2021, 12:28:27 PM
"
wowkar0 wrote:
Hello

When i play PoE it make my PC Shutdown or Restart,
Some time i can play few mins, but mostly is restart instant after i run game.

My PC:
CPU: Intel Core i5 6500 3.2 GHz
GPU: AMD Radeon R9 290x 4GB dx12
RAM: HyperX 2x 4GB Kit
HDD1: SSD Transcend 256GB (6Gb/s)
HDD2: SSD Apacer Panther 120GB (6Gb/s)
Connection: 250 Down / 50 Up Connected by Cable
Source: 700W after first restart i change it to 1300W SilverStone Strider Titanium ST1300-TI 1300W



What STEPS i Try ?

Directly Client
0.) Register and Download PoE Client
1.) Instal FRESH OS Windows 10
2.) Install game on SSD 120GB - Restart after 1 min.
3.) Install and Update all Drivers
4.) Uninstall game and clean Register (Use Total Uninstaller)
5.) Install game on SSD 256GB(SYSTEM) - Restart after 10 sec.
6.) Uninstall game and clean Register (Use Total Uninstaller)
DXDIAG: https://pastebin.com/gfruJXzY
System file check: Status: All is 100% OK
https://support.microsoft.com/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca

Now i go try it through Steam.


i have only one question
"
WHY ?


What info can be found in the client.txt file after this happens.
What info can be found in the windows log system after this happens.

Also please post full DXDiag report using pastebin URL.
DXDIAG is Here: https://pastebin.com/gfruJXzY
client.txt is Here: Full have 6,5 mb i can upload it if need.
Spoiler

2021/07/25 07:40:23 61734 1cd [INFO Client 9184] Send patching protocol version 6
2021/07/25 07:40:23 61781 245 [INFO Client 9184] Web root: http://patchcdn.pathofexile.com/3.15.0.1.3/
2021/07/25 07:40:23 61781 246 [INFO Client 9184] Backup Web root: http://patchcdn.pathofexile.com/3.15.0.1.3/
2021/07/25 07:40:23 61781 251 [INFO Client 9184] Requesting root contents 1
2021/07/25 07:40:23 61796 27b [INFO Client 9184] Got file list for "" 0
2021/07/25 07:40:23 62265 2fb [INFO Client 9184] Requesting folder Redist 1
2021/07/25 07:40:23 62343 27b [INFO Client 9184] Got file list for "Redist" 0
2021/07/25 07:40:23 62375 33e [INFO Client 9184] Finished checking files
2021/07/25 07:40:23 62406 54b [INFO Client 9184] [STARTUP] Job Queues
2021/07/25 07:40:23 62593 2ad [INFO Client 9184] [BUNDLE2] File cache size: 1024
2021/07/25 07:40:23 62625 10 [INFO Client 9184] [STARTUP] Bundle Startup Start
2021/07/25 07:40:23 62625 16 [INFO Client 9184] [STARTUP] Bundle Startup in 4.2e-05 seconds
2021/07/25 07:40:23 62625 10 [INFO Client 9184] [STARTUP] Game Start
2021/07/25 07:40:23 62625 453 [INFO Client 9184] [SHADER] Address: http://www.pathofexile.com/tool/shader-db?a=store
2021/07/25 07:40:23 62625 459 [INFO Client 9184] [SHADER] Async: ON
2021/07/25 07:40:23 62625 45f [INFO Client 9184] [SHADER] Delay: OFF
2021/07/25 07:40:23 62625 465 [INFO Client 9184] [SHADER] Limit: ON
2021/07/25 07:40:23 62625 d4 [INFO Client 9184] [ENGINE] Running Engine version 1.2.0
2021/07/25 07:40:24 62906 16 [INFO Client 9184] [STARTUP] Game in 0.278795 seconds
2021/07/25 07:40:24 62906 10 [INFO Client 9184] [STARTUP] Window Start
2021/07/25 07:40:24 62906 8a [INFO Client 9184] Enumerated adapter: AMD Radeon R9 200 Series
2021/07/25 07:40:24 62984 24b [INFO Client 9184] Enumerated device for adapter: AMD Radeon R9 200 Series. Selected feature level: 45312. Max feature level: 45312
2021/07/25 07:40:24 62984 142 [INFO Client 9184] Enumerated output for adapter AMD Radeon R9 200 Series of \\.\DISPLAY1
2021/07/25 07:40:24 62984 8a [INFO Client 9184] Enumerated adapter: Microsoft Basic Render Driver
2021/07/25 07:40:24 62984 24b [INFO Client 9184] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2021/07/25 07:40:24 63000 16 [INFO Client 9184] [STARTUP] Window in 0.093266 seconds
2021/07/25 07:40:24 63015 10 [INFO Client 9184] [STARTUP] Device Start
2021/07/25 07:40:24 63015 9d2 [INFO Client 9184] [DEVICE] Type: DirectX11
2021/07/25 07:40:24 63015 9da [INFO Client 9184] [DEVICE] Debug layer: OFF
2021/07/25 07:40:24 63046 b7 [DEBUG Client 9184] CreateSwapChain: SetFullScreenState 0
2021/07/25 07:40:24 63046 121 [INFO Client 9184] [D3D11] Runtime version = 11.1
2021/07/25 07:40:24 63046 122 [INFO Client 9184] [D3D11] Feature Level = 11.1
2021/07/25 07:40:24 63046 123 [INFO Client 9184] [D3D11] Driver Command Lists = NO
2021/07/25 07:40:24 63046 124 [INFO Client 9184] [D3D11] Driver Concurrent Creates = YES
2021/07/25 07:40:24 63046 125 [INFO Client 9184] [D3D11] Driver Constant Buffer Offsetting = YES
2021/07/25 07:40:24 63500 16 [INFO Client 9184] [STARTUP] Device in 0.480197 seconds
2021/07/25 07:40:24 63500 10 [INFO Client 9184] [STARTUP] Garena Start
2021/07/25 07:40:24 63500 16 [INFO Client 9184] [STARTUP] Garena in 2.4e-05 seconds
2021/07/25 07:40:24 63500 10 [INFO Client 9184] [STARTUP] Tencent Start
2021/07/25 07:40:24 63500 16 [INFO Client 9184] [STARTUP] Tencent in 1.7e-05 seconds
2021/07/25 07:40:24 63500 10 [INFO Client 9184] [STARTUP] Loading Start
2021/07/25 07:40:24 63546 16 [INFO Client 9184] [STARTUP] Loading in 0.060057 seconds
2021/07/25 07:40:24 63546 10 [INFO Client 9184] [STARTUP] DebugGUI Start
2021/07/25 07:40:24 63546 16 [INFO Client 9184] [STARTUP] DebugGUI in 1.7e-05 seconds
2021/07/25 07:40:24 63546 10 [INFO Client 9184] [STARTUP] Bundle Tiny Start
2021/07/25 07:40:24 63546 10 [INFO Client 9184] [STARTUP] Bundle Login Start
2021/07/25 07:40:24 63546 16 [INFO Client 9184] [STARTUP] Bundle Login in 2e-05 seconds
2021/07/25 07:40:24 63546 16 [INFO Client 9184] [STARTUP] Bundle Tiny in 5.4e-05 seconds
2021/07/25 07:40:29 67796 243 [WARN Client 9184] Failed to load texture C:/Users/PC/AppData/Roaming/Path of Exile/DailyDealCache/Pet_SinSword_DailyDeal.png(Error: Unrecognized texture format)
2021/07/25 07:40:29 67812 243 [WARN Client 9184] Failed to load texture C:/Users/PC/AppData/Roaming/Path of Exile/DailyDealCache/Pet_InnocenceSword_DailyDeal.png(Error: Unrecognized texture format)
2021/07/25 07:40:31 70593 bf [INFO Client 9184] Async connecting to fra01.login.pathofexile.com:20481
2021/07/25 07:40:31 70609 e6 [INFO Client 9184] Connected to fra01.login.pathofexile.com in 0ms.
2021/07/25 07:43:53 271765 e07 [DEBUG Client 9184] Got Instance Details from login server
2021/07/25 07:43:53 271796 45f [INFO Client 9184] [SHADER] Delay: OFF
2021/07/25 07:43:53 271796 e29 [INFO Client 9184] Just before calling client instance session
2021/07/25 07:43:53 271812 d8 [INFO Client 9184] Connecting to instance server at 158.177.45.169:6112
2021/07/25 07:43:53 271843 19f [DEBUG Client 9184] Connect time to instance server was 16ms
2021/07/25 07:43:53 271859 3e5 [DEBUG Client 9184] Generating level 1 area "The Twilight Strand" with seed 2403412074
2021/07/25 07:43:55 274390 bb1 [INFO Client 9184] : You have entered The Twilight Strand.
2021/07/25 07:43:58 277109 45f [INFO Client 9184] [SHADER] Delay: ON
2021/07/25 07:44:59 338062 bb1 [INFO Client 9184] #TheForbiddenSprite: has anyone had a logbook drop yet?
2021/07/25 07:45:03 342062 bb1 [INFO Client 9184] #Weiner: yes
2021/07/25 07:45:04 342968 bb1 [INFO Client 9184] #IamFourKInDebt: yup
2021/07/25 07:45:09 347937 bb1 [INFO Client 9184] #<KL•SSG> ArktosIssaTrap: ye
2021/07/25 07:45:16 355546 bb1 [INFO Client 9184] #CYCLONE_NEVA_DIES: ye
2021/07/25 07:45:18 357406 bb1 [INFO Client 9184] #JACKTRAPEX: yes
2021/07/25 07:45:19 357796 bb1 [INFO Client 9184] #JACKTRAPEX: 2
2021/07/25 07:45:21 360140 bb1 [INFO Client 9184] #IamFourKInDebt: still have no map tho :D
2021/07/25 07:45:22 361015 bb1 [INFO Client 9184] #Lady_Coyon: ye
2021/07/25 07:45:22 361125 bb1 [INFO Client 9184] #JACKTRAPEX: just 2 in 100 map
2021/07/25 07:45:23 362375 bb1 [INFO Client 9184] #Ibrewpotions: A few, they're cool
2021/07/25 07:45:24 363484 bb1 [INFO Client 9184] #TheForbiddenSprite: fuck almost to yellow maps and nothing yet



What info can be found in the windows log system after this happens.
It is been funny on this problem
in windows log is NOTHING
this restart is not BSOD but RESTART and log is not created.
i try some software for save or show any reboot reason, but none of it can catch any report.
Last edited by wowkar0#6406 on Jul 25, 2021, 2:27:07 AM
I THINK ITS SOLVED BY STEAM INSTALLATION
"
quinn25 wrote:
hey, could you please tell me how you did this steam installation, please ?


Install the game using...steam?
No rest for the wicked.

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