Game Won't Launch Steam/Standalone

Hello,

I am brand new here, I've been searching through the forum and also steam discussions but have no luck. When I click the play button it just turns blue and goes back to the green play button. I don't even see it launching in task manager. So I was wondering if anyone have the same issue and how to solve it.

I've done the following:

-Reinstall the game many times.

-Reinstall steam

-Reinstall Nvidia Driver

-Install an older version of GPU driver

-Reinstall all Visual C++ redistributable

-starting the game via nvidia geforce experience




The only log I have found is in the event viewer:

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x609b5a7f
Faulting module name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x609b5a7f
Exception code: 0xc0000005
Fault offset: 0x00638ff2
Faulting process id: 0x37e8
Faulting application start time: 0x01d74cc30fe34064
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Report Id: 6b1132fb-0f01-4a00-9c11-146145fae94a
Faulting package full name:
Faulting package-relative application ID:





PC Spec:

Ryzen 5600x
Gigabyte Aorus B550 Pro AC
32GB of 3600 DD4 RAM
GTX 1060
a bunch of hdd and sdd that adds up to like 12TB
Windows 10 Pro (version 21H1)
DX12


Nothing has work so far and I am at a point where I'm about to give up. If anyone can give me a hand that would be much appreciated.
Last bumped on Dec 29, 2023, 5:52:07 PM
have you solve this ? in my opinion its bug in client but when i put my post on bug reports they instanlty moved here...
"
corppl wrote:
have you solve this ? in my opinion its bug in client but when i put my post on bug reports they instanlty moved here...


that's because it's a local issue with your pc (hardware / software), your security software on your pc or something similar to this.

Best option for you is properly a fresh windows'10 installation.
Keep the follwoing in mind -->
- Make sure motherboard bios is fully updated.
- Make sure that motherboard settings are all correct.
- Don't overclock your CPU or ram.
- Make sure you install the latest VENDOR drivers for chipset and so on.
- Don't install programs like MSI afterburn, nVidia Experiance and so on.
- Don't overclock your GPU.

You can also try this first -->

If you are running the normal stand-alone client, then run the file packcheck.exe as "an administrator".

It can also be a problem with "cache files" on your pc.
try to delete ALL content from the following places -->

C:\Program Files (x86)\Grinding Gear Games\Path of Exile\CachedHLSLShaders\DX11

C:\Program Files (x86)\Grinding Gear Games\Path of Exile\CachedHLSLShaders\Vulkan

C:\Program Files (x86)\Grinding Gear Games\Path of Exile\ShaderCache

C:\Program Files (x86)\Grinding Gear Games\Path of Exile\ShaderCacheD3D11

C:\Program Files (x86)\Grinding Gear Games\Path of Exile\ShaderCacheVulkan

C:\Users\"your windows account name"\Documents\My Games\Path of Exile\ShaderCacheD3D11

C:\Users\"your windows account name"\Documents\My Games\Path of Exile\ShaderCacheVulkan
"
You can also try this first -->

If you are running the normal stand-alone client, then run the file packcheck.exe as "an administrator".

It can also be a problem with "cache files" on your pc.
try to delete ALL content from the following places -->

C:\Program Files (x86)\Grinding Gear Games\Path of Exile\CachedHLSLShaders\DX11

C:\Program Files (x86)\Grinding Gear Games\Path of Exile\CachedHLSLShaders\Vulkan

C:\Program Files (x86)\Grinding Gear Games\Path of Exile\ShaderCache

C:\Program Files (x86)\Grinding Gear Games\Path of Exile\ShaderCacheD3D11

C:\Program Files (x86)\Grinding Gear Games\Path of Exile\ShaderCacheVulkan

C:\Users\"your windows account name"\Documents\My Games\Path of Exile\ShaderCacheD3D11

C:\Users\"your windows account name"\Documents\My Games\Path of Exile\ShaderCacheVulkan


Hey thanks for the reply, but when I try to launch the stand alone client, I can't even launch it so therefore I haven't even downloaded the game yet since the installation executable from this site only give you enough file to start downloading via their client. It hasn't even launch for the first time as it won't start.

As for updated bios and drivers, I've already done that many times.
i made post about it you can look there you will see what i did.. btw chipset udpate? rly? for one game? if its true then launcher should be updated anyway. Standaloen client even dont wanna download cuz when i install the standaloen version i must enter the launcher for download the game... but like i said i cant open the launcher. Windwos defender was off fire fall was off. nvidia drvier was installed on clear pc (last was delted by ddu on safe mode) I tried even run client on compatibility windows 8 with administrator and Still nothing. I dont overclock my pc cuz i dont need it. I dont have afterburner. I did EVERYTHING what i can found on this forum and on reddit. Some ppl even reinstall system and still got that issue... you should more intrest that issue. I am not only one who got that problem... Its first time i got problem like that others games works perfectly well. Look how much ppl write about it on your forum
It may faster to reinstall windows and switch antivirus provider
This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong?

quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

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"
neohongkong wrote:
It may faster to reinstall windows and switch antivirus provider

one guy in this forum reinstal windows few times still same problem. antywirus its not a problem i off windwos defender.
It is not relevant if this issue is local problem such as faulty software/hardware, your own ISP block the ip of GGG, or not downloading driver from https://www.nvidia.com/


As way way many player does not have this problem and their game work fine


If you want to attract GGG staff to reply, post also dxdiag pastebin
This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong?

quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

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Last edited by neohongkong#0222 on May 19, 2021, 5:39:55 PM
Also, never be a Guinea pig for M$$. Seriously? After so many bugged update, still trying the latest 2021H1 patch now?
This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong?

quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

This is the end of forum signature
Aha i downloaded new system udpate and now i got unavaible procesor and ram on system info.... fucking windows updates... i download udpate only for test poe xd ehh

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