Failed to decode PNG Image: Error 57

Hey Tech folks,

Getting this error when I try to start up the game.

Failed to decode PNG image: error 57
(C:/Users/XXX/OneDrive/Documents/My Games/path of Exile/DailyDealCache/Armour_FireBoost_DailyDeal.png)

I've tried reinstall. I've tried deleting my content.ggpk file and repatching. Both have not helped.


Hoping someone here can help.

"

Theluo wrote:

Hey Tech folks,

Getting this error when I try to start up the game.

Failed to decode PNG image: error 57
(C:/Users/XXX/OneDrive/Documents/My Games/path of Exile/DailyDealCache/Armour_FireBoost_DailyDeal.png)

I've tried reinstall. I've tried deleting my content.ggpk file and repatching. Both have not helped.


Hoping someone here can help.

Assuming that you are using the stand-alone client then try this -->

1. Close the game.

2. Delete EVERYTHING inside the following directory's -->

C:\Users\"windows account name"\Documents\My Games\Path of Exile\Countdown
C:\Users\"windows account name"\Documents\My Games\Path of Exile\DailyDealCache
C:\Users\"windows account name"\Documents\My Games\Path of Exile\Minimap
C:\Users\"windows account name"\Documents\My Games\Path of Exile\MOTDCache
C:\Users\"windows account name"\Documents\My Games\Path of Exile\ShopImages

C:\Program Files (x86)\Grinding Gear Games\Path of Exile\ShaderCache
C:\Program Files (x86)\Grinding Gear Games\Path of Exile\ShaderCacheD3D11
C:\Program Files (x86)\Grinding Gear Games\Path of Exile\ShaderCacheVulkan

3. Now open a "command prompt" as "an administrator" and run this program -->
C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PackCheck.exe

4. now right click on your PoE icon and select "run as an administrator"


EDIT.:
Indeed it looks like the shadercache folder are moved. So depending on if you use Vulcan or DirectX, then empty these folders also -->

C:\Users\"windows account name"\Documents\My Games\Path of Exile\ShaderCacheD3D11
C:\Users\"windows account name"\Documents\My Games\Path of Exile\ShaderCacheVulkan

U da real MVP.

:)

guys have the same but re instaled game so i dont have all of those files witch u say to delete and still have the issue

Took me forever. but I found those files that needs removal in C/users/name/appData(which is hidden by default)/Roaming/Pathofexile in here you have the shaders and caches and stuff.