Crash to login screen every 30-45min

As the titles state. Been happening for almost 3-4 days now even if I have very good latency to the game. And it only happens to POE because I also tested other online games I have that connects to SG/SEA servers and it doesn't replicate the issue. I hope GGG notices this.

*Update*
POE message after crashing to login screen is
"Unexpected disconnection occurred".
____________________________
Ryzen 9 3950x / 128Gb-3200Mhz
RTX 3090 / 980 Pro 1Tb NVMe 1.3c
500 Mbps / Win 10 64
Last edited by myownhaven on Mar 29, 2021, 11:19:47 PM
Last bumped on Apr 9, 2021, 4:47:29 PM
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myownhaven wrote:
As the titles state. Been happening for almost 3-4 days now even if I have very good latency to the game. And it only happens to POE because I also tested other online games I have that connects to SG/SEA servers and it doesn't replicate the issue. I hope GGG notices this.

*Update*
POE message after crashing to login screen is
"Unexpected disconnection occurred".


An engine patch is on the way that may help you -->
https://www.pathofexile.com/forum/view-thread/3076718

But first try this EXACTLY (assuming that you use the stand-alone client) -->

1. Close the game.

2. Delete ALL files inside the follwing directory's -->

C:\Users\"windows account name"\Documents\My Games\Path of Exile\Countdown
C:\Users\"windows account name"\Documents\My Games\Path of Exile\DailyDealCache
C:\Users\"windows account name"\Documents\My Games\Path of Exile\Minimap
C:\Users\"windows account name"\Documents\My Games\Path of Exile\MOTDCache
C:\Users\"windows account name"\Documents\My Games\Path of Exile\ShopImages

3. Now open a "command prompt" as "an administrator" and run this program -->
C:\Program Files (x86)\Grinding Gear Games\Path of Exile\PackCheck.exe

4. now right click on your PoE icon and select "run as an administrator"

Thank you for the reply. I have tried those steps and still, I crashed to the login screen about an hour after I tried it. Seems I have to wait for GGG to fix this.
____________________________
Ryzen 9 3950x / 128Gb-3200Mhz
RTX 3090 / 980 Pro 1Tb NVMe 1.3c
500 Mbps / Win 10 64
"
myownhaven wrote:
Thank you for the reply. I have tried those steps and still, I crashed to the login screen about an hour after I tried it. Seems I have to wait for GGG to fix this.


you will need to post full DXDiag report using pastebin URL and also info from client.txt file after the crash - last 30 lines (BEFORE you start PoE again !!).
The patch right after my post fixed it.
____________________________
Ryzen 9 3950x / 128Gb-3200Mhz
RTX 3090 / 980 Pro 1Tb NVMe 1.3c
500 Mbps / Win 10 64

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