Cannot leave town

Anytime I load the game I am able to appear in Oriath and can interact with vendors, NPCs, and my stash

However if I use the waypoint or use the command /hideout, the loading screen pops up and immediately freezes. Despite waiting several minutes nothing happens and eventually I click and the application tells me that it has crashed and it tries to send a Microsoft report.

I have entirely uninstalled and reinstalled the game. I have repaired the game. I have switched servers. I have no idea what else to do at this point.

I had this problem about 1 week ago which seemed to resolve itself after uninstalling and reinstalling but no luck this time as well as the entire install taking quite a while on its own

I was able to play normally 2 days ago, nothing changed with my laptop but opening POE the next day is no longer functional.

Any help would be appreciated
Last bumped on Feb 14, 2021, 8:23:06 AM
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kriddler57 wrote:
Anytime I load the game I am able to appear in Oriath and can interact with vendors, NPCs, and my stash

However if I use the waypoint or use the command /hideout, the loading screen pops up and immediately freezes. Despite waiting several minutes nothing happens and eventually I click and the application tells me that it has crashed and it tries to send a Microsoft report.

I have entirely uninstalled and reinstalled the game. I have repaired the game. I have switched servers. I have no idea what else to do at this point.

I had this problem about 1 week ago which seemed to resolve itself after uninstalling and reinstalling but no luck this time as well as the entire install taking quite a while on its own

I was able to play normally 2 days ago, nothing changed with my laptop but opening POE the next day is no longer functional.

Any help would be appreciated


Hiya,

In this situation we will need some additional information about your PC before we can provide any troubleshooting steps, and the best way to provide this will be for you to send us a Dxdiag report!

To generate a Dxdiag report, please follow these steps:
Press the windows key + r on your keyboard to bring up the Run interface
Type dxdiag into the run dialogue box and press enter
When the dxdiag application starts up, press the Save All Information button in the bottom right and save the report to your desktop then post as a pastebin response.

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