Unable to reclaim Skin from Gems

I have the Raise Mummy Skin for Zombies
and the Summon Statues Skin for Skeletons

It says they are both in use. but they are not, and I can't even find the Gem that has the skin applied to it.

Is there a way to figure out which Gem has the skin?

or another alternative method to reclaim the skins without knowing which guy or which equipment is using it?

Thanks, I already tried K and N to reclaim micro-transactions directly.

I guess, I'll be emailing support.

when you press k, there are skill gems at the bottom of the window, you should be able to click the skill gem with the MTX (even if you deleted the gem) and it will come up with a small box with a button to reclaim the MTX.

OR you could just directly apply the MTX via the normal menu, same deal as before just about, have one of the skill gems equipped, press k and click on the gem, the box should come up with available MTX to apply to the gem, click on it even if it is greyed out (if it is equipped on a different character or skill gem) and a box will come up telling you it is equipped elsewhere and to OK the switch.

Could also be that you have more than one rise skele /summon zombie socketed and are using the wrong one

Thanks Everyone!
Support was very fast! :D
Issue has been resolved.

... and picked up some new skin packs while I was waiting ^_^