Did not receive Cruel Ascendancy points

I am currently standing in the Cruel Ascendency with the exact same bug. How do I take a pic of a bug that cannot be seen?? I completed it, I beat the boss, I got my keys, I added the skull to a set of gloves, I went to click on the trial plaque... and it opens up to my skills chart. There are no new points and nothing new to be seen. I have clicked everything in the entire room at this point (numerous times) to no avail.

I can take a screen shot of my standing here in the room next to the portal to town (since that is open), and of my skill tree with 2 points and no new ones, but the only way to confirm this bug is to look in my account and see that I have 2 ascendency points versus the 4 I should otherwise have.

If I should be reporting this elsewhere, please let me know? I am still reasonably new to the game and haven't reported any of my bugs before now.

Thank you for any assistance.
"
CassAlex wrote:
I am currently standing in the Cruel Ascendency with the exact same bug. How do I take a pic of a bug that cannot be seen?? I completed it, I beat the boss, I got my keys, I added the skull to a set of gloves, I went to click on the trial plaque... and it opens up to my skills chart. There are no new points and nothing new to be seen. I have clicked everything in the entire room at this point (numerous times) to no avail.

I can take a screen shot of my standing here in the room next to the portal to town (since that is open), and of my skill tree with 2 points and no new ones, but the only way to confirm this bug is to look in my account and see that I have 2 ascendency points versus the 4 I should otherwise have.

If I should be reporting this elsewhere, please let me know? I am still reasonably new to the game and haven't reported any of my bugs before now.

Thank you for any assistance.


public your character profile. ascendency point are one time. Every character have 2 points each for 4 labs = 8 points in total . Also press F8. we will read the top right corner that show area level. Or like someone else....video

https://www.pathofexile.com/account/view-profile/CassAlex
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Also based on https://www.pathofexile.com/account/view-profile/CassAlex/challenges

you did not even finish Cruel Lab. Make sure you did the right lab.....
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quote from the first page: "Please post one thread per issue, and check the forum for similar posts first"

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Okay, I have screenshots now but I am unsure where to send them to.

I am embarrassed to admit that I don't know how to make my character profile public. I have it open, I just do not know what I should be clicking on (I didn't even know I had a profile, to be honest).

Also, thank you for your help, it is much appreciated.
"
CassAlex wrote:
Okay, I have screenshots now but I am unsure where to send them to.

I am embarrassed to admit that I don't know how to make my character profile public. I have it open, I just do not know what I should be clicking on (I didn't even know I had a profile, to be honest).

Also, thank you for your help, it is much appreciated.


q1. imgur.com (we will teach how to use [ img ] [/img ] and what is right link later)

Q2. https://www.pathofexile.com/account/view-profile/CassAlex/privacy
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I am checking to make sure the person I went in with didn't click the wrong trial. It would explain why I am having this issue.

I am now thinking he might have. If that is the case, I appreciate your help even more - I wouldn't have known to check for that. Thank you @Neohongkong.
"
CassAlex wrote:
I am checking to make sure the person I went in with didn't click the wrong trial. It would explain why I am having this issue.

I am now thinking he might have. If that is the case, I appreciate your help even more - I wouldn't have known to check for that. Thank you @Neohongkong.


based on your profile , you only allocated 2 ascendency points, so it would be a bug if you re-run the right lab, still did not have 2 allocated ascendency points + 2 not yet allocated ascendency points = 4


----

also if you need uber lab carry for free, check me i am online or not with


/whois heystbreaker
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Last edited by neohongkong#0222 on Oct 18, 2020, 12:29:49 AM

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