WinMTR test. Heavy connection spikes.

Hey all, I've come here because I literally dont know what to do anymore. I've contacted my ISP twice now and they tell me the same thing, that my connection doesn't seem to be unstable or that there aren't any hiccups. It does seem to happen the most just in poe and unfortunately poe is the only game I want to play at the moment so this is just frustrating. I've tried everything that I've searched up from flushing the DNS to port forwarding to checking the firewall. Im running no 3rd party software that could interfere with the connection. It happens on all 3 devices that I could test poe on. I don't know if its because I have a cheapo Netgear router or what. With my ISP not willing to do anything I just dont know what I can do or if I have to quit poe because its literally unplayable :(


WinMTR: https://pastebin.com/V9WMiwdi (Washington D.C)
https://pastebin.com/wmBMWUmx (Texas)

Thanks again for all responses.

both logs show lag starting at your provider and persisting throughout the route to ggg.

mail them to your provider to see if they're able to fix it.

alternatively you can try a different game server and hope to avoid that laggy router at your provider

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vio wrote:

both logs show lag starting at your provider and persisting throughout the route to ggg.

mail them to your provider to see if they're able to fix it.

alternatively you can try a different game server and hope to avoid that laggy router at your provider

Is there anything I can do if I do send them this and they still tell me there is nothing they can do? Just seems like dealing with my ISP is always uneventful everytime. Thanks for the response btw!

it's worth a try even if they just deny any help.

looked it up, 10.224.187.65 (which is at fault in both cases) is a private ip address

which means the faulty router is within your providers network.

should be a non issue for them to look at it

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vio wrote:

it's worth a try even if they just deny any help.

Also could the router be the issue? I don't know if packet loss at the provider and every hop could be because of a bad router.

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dadovion wrote:

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vio wrote:

it's worth a try even if they just deny any help.

Also could the router be the issue? I don't know if packet loss at the provider and every hop could be because of a bad router.

can't see this cause the next hop after your router doesn't respond to icmp packets.

but possible, yes.

if you haven't tried, power it off and leave it off for at least 5 minutes.

this is necessary so your routers counterpart at your provider runs into a timeout and deletes it's connection settings cache and your connection settings get renegotiated at the next connection attempt.

if you just power off and on, you router will get the old faulty cached settings (if they're faulty)

Yeah Ive had it off for an hour the other night and still no dice.