Horticrafting applied "Reforge" instead of "Augment" and completely ruined my shield

Dear GGG Team,

I was on the way to add some chaos resistance to my shield with T1 spell damage, +1 to fire gems, life on block and so on.

I still had a free suffix on it.

After I applied "Augment an item with a new chaos modifier" craft, it seems that game mechanic took another craft, "REFORGE" unstead of "Augment" and I lost tons of exalts and hours of crafting.
See screenshot.
Thanks.

FAQ
No, it wasn't my misclick, see screenshot.





Last bumped on Jul 22, 2020, 9:40:50 AM
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T40K_Unnamed wrote:
Dear GGG Team,

I was on the way to add some chaos resistance to my shield with T1 spell damage, +1 to fire gems, life on block and so on.

I still had a free suffix on it.

After I applied "Augment an item with a new chaos modifier" craft, it seems that game mechanic took another craft, "REFORGE" unstead of "Augment" and I lost tons of exalts and hours of crafting.
See screenshot.
Thanks.

FAQ
No, it wasn't my misclick, see screenshot.







GGG doesn't offer any kind of ingame refunds/restores for any reason, so you will not be getting anything back from this.
"
HanSoloDK wrote:


GGG doesn't offer any kind of ingame refunds/restores for any reason, so you will not be getting anything back from this.


Am I writing somewhere about refunds?
I just told I lost hours of time and some currency due to that bug.
Try to catch T1 spell dmg on a shield first, then come back and we'll continue our discussion.

And, btw, learn not to overquote and quote only portion of text you are answering to ;-)
Last edited by T40K_Unnamed#0408 on Jul 22, 2020, 9:01:33 AM
I can not imagine if a craft customer come and I done such sht on his item. OMG

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