Frequent PC client crash to desktop

Hello,

I've received the following error code after experiencing a hard client crash to desktop:


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PathOfExile_x64.exe - Application Error

The exception unknown software exception (0xe0000001) occurred in the application at location 0x00007FF8FCA2A839
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I've also experienced a few 'bad memory' crashes where the client hard exits to the desktop, but I forgot to grab the error code :(

Here's some info from a DxDiag report I ran a few minutes ago.


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System Information
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Time of this report: 7/5/2020, 08:00:27
Machine name: DESKTOP-STQ8UCR
Machine Id: {33B5A994-0E37-4683-825B-1A3DCD596D24}
Operating System: Windows 10 Home 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7A70
BIOS: 1.70 (type: UEFI)
Processor: Intel(R) Pentium(R) CPU G4560 @ 3.50GHz (4 CPUs), ~3.5GHz
Memory: 16384MB RAM
Available OS Memory: 16350MB RAM
Page File: 7663MB used, 11231MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode

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Display Devices
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Card name: Radeon RX 580 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x67DF)
DAC type: Internal DAC(400MHz)
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_1002&DEV_67DF&SUBSYS_34181462&REV_E7
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 12250 MB
Dedicated Memory: 4076 MB
Shared Memory: 8174 MB
Current Mode: 1920 x 1080 (32 bit) (59Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.646484,0.336914), Green(0.329102,0.616211), Blue(0.146484,0.055664), White Point(0.312500,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: S24D390
Monitor Id: SAM0B65
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\c0352369.inf_amd64_8df39ff66d4d8f46\B352355\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0352369.inf_amd64_8df39ff66d4d8f46\B352355\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0352369.inf_amd64_8df39ff66d4d8f46\B352355\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0352369.inf_amd64_8df39ff66d4d8f46\B352355\amdxc64.dll
Driver File Version: 26.20.15019.19000 (English)
Driver Version: 26.20.15019.19000
DDI Version: 12
Feature Levels: 12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.6
Graphics Preemption: Primitive
Compute Preemption: DMA
Miracast: Not Supported
Detachable GPU: No
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 2/27/2020 7:00:00 PM, 1943472 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B71EE2-249F-11CF-EA3D-B32E5CC2D735}
Vendor ID: 0x1002
Device ID: 0x67DF
SubSys ID: 0x34181462
Revision ID: 0x00E7
Driver Strong Name: oem22.inf:cb0ae414b1a1994b:ati2mtag_Polaris10DS:26.20.15019.19000:pci\ven_1002&dev_67df&rev_e7
Rank Of Driver: 00D12000
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeHEVC_VLD_Main10
Deinterlace Caps: n/a
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported
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Thanks, and keep up the great work!!


Last bumped on Jul 5, 2020, 9:19:02 AM
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