Vulkan Crash, Unable to Start POE, Black Screen

Hi, can someone help, I have tried to switch the Vulkan twice and it always freezes, so i had to restart PC each time. After the third restart whenever i try to start POE all i get is a black screen, all I can hear the gears spinning when the game starts. All my other apps work perfectly fine, and i can bring up web pages while having the black screen from POE and use them fine. Its only when i try to start POE that is when my screen goes black. someone plz help, cannot figure out why this is happening only to POE. I've tried to update my PC and still doesn't work. I've also seen other forums of people uninstalling the game and reinstalling it but didnt work. GGG plz help

Graphics card - NVIDIA GeForce GTX 970



Resolved!!!!

Went to files This PC > Windows (C:) > User > Owner > Documents > My Games > Path of Exile > Open file (production_Config.ini) > Edit (renderer_type=Vulkan) to (renderer_type=Directx11) > File Save

Finally close window and start game, this method allows you to change renderer type from desktop menu without having to do it in game

Took a whole day for me to figure out how to solve this problem. Hope it helps you too :)

https://www.pathofexile.com/forum/view-thread/1733474

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Before referring to this list, please try updating your drivers first.
Out of date drivers may not support Vulkan correctly and can cause various problems.

Client crash when changing renderer type.

personl advice.

1. Don't try Vulkan . It is unstable beta

2. If you want to try it. Update display card driver

3. You can edit game setting via "C:\Users\[your username]\Documents\My Games\Path of Exile", there is a file production_Config.ini. google how to switch to Vulkan via edit the ini

4. Delete shadercache if you used Vulkan before in 3.10

I honestly do not think i was even able to successfully switch over to Vulkan, the first attempt the game froze before i could ever save the settings, the same happened the second time, so i have never successfully saved the my POE setting to Vulkan. Also just checked and my drivers are up to date

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Kidmonkey wrote:

I honestly do not think i was even able to successfully switch over to Vulkan, the first attempt the game froze before i could ever save the settings, the same happened the second time, so i have never successfully saved the my POE setting to Vulkan. Also just checked and my drivers are up to date

Some graphical card is not suitable for Vulkan due to model too old

Okay say it was successsfully saved to the Vulkan settings how do i change it back? all i get is a black screen upon starting up the game, just uninstalled and deleted some file named Vulkan Shader Cache too and reinstalled and the game still has a black screen when i try to start the game. someone plz help, really want to play again

you should list the model of your graphic card to warn other people that , the model is too old and probably unsupported by Vulkan

posted my graphics card

Resolved!!!!

Went to files This PC > Windows (C:) > User > Owner > Documents > My Games > Path of Exile > Open file (production_Config.ini) > Edit (renderer_type=Vulkan) to (renderer_type=Directx11) > File Save

Finally close window and start game, this method allows you to change renderer type from desktop menu without having to do it in game

Took a whole day for me to figure out how to solve this problem. Hope it helps you too :)

ALSO as a note if you search and do not find renderer_type then you want to type that in manually under the display section. it will help confused players