My character's are not showing up on my account.

Not sure what's going on but I can't access my character's that are on my account. Other's have stated that can't see me either. I've been playing for a few years and I updated my internet provider last year I believe. When I try to view my account I see nothing....no character's, no achievements etc. Could I get some help please?
Last bumped on Nov 4, 2019, 9:20:52 PM
If the account you are logged into appears to be empty, it is likely you used a different email address for your main account, or have an account linked with Steam.

If you usually play through Steam, you will need to login using the sign in through Steam button on the website login page.

Feel free to contact our Support team at support@grindinggear.com if you encounter any issue with this. :)

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