No Response from Support via Email for Days

Are there any support staff on these forums that can check on an email chain opened a few days ago regarding payment?

It's frustrating as I did as I was requested but haven't heard back for several days now.
Last bumped on Jun 26, 2019, 11:00:10 PM
sadly they have a big baglog of e-mail tikets right now (1700+) so response time can be 5+ days at the moment.
Hey _pandamine,

Sorry for the delay in getting back to your email. We're working as quickly as possible and we will respond to you soon.

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