Account keeps being locked....
|
My account keeps being locked because it says I've signed in at a new location. I have a Verizon MiFi 2000 which Constantly is connecting to a different connect, So my account gets locked and I get sent a code to my email to fix it. This wouldn't be a problem but The email never comes and I can't log on... If I have to wait 3 hours for a email every time to log in because my internet connects to random locations I won't bother play... Anyone have any ideas on how to fix it.. This is the only game I have a problem with it locking me out..
Last bumped on Nov 7, 2016, 2:11:01 AM
|
|
|
We are aware of this issue, and we're very sorry for the inconvenience you're currently experiencing with the new security feature that we've implemented to make it more difficult for hackers to log into users' PoE accounts. We'll be adding additional security settings within the next few weeks or so - including the ability to disable these. - Mike | |
|
Just connect via VPN.
You can try http://cyberghostvpn.com/ as they offer 30 day premium acc. Just connect everytime to the same server and you are ok. |
|
|
You could also change your game email to a provider that has a reliable network and will receive your emails instantly (Gmail & the ones for my domain names hosted by OVH always display the lock emails instantly for me)
IGN: EthInvictus
Trading Forums Enhancer: http://www.pathofexile.com/forum/view-thread/244736 |
|
|
I have the same problem and even tho I HAVE a paid email account that I receive the email almost instantly with the frequent server disconnects it is almost more than I want to put up with to play the game. To pay for an account to play a free game?? Be serious here Id rather support the game than some random website. But as much as I like the game doing this 3 or 4 times during a gaming session will soon kill my desire to play any further. Hope it all ends well.
|
|
|
I'm still locked out after over two weeks of waiting for an email unlock. I tried again today and still no email what gives? Paid for email not gmail Hotmail etc. Not in spam mail folder either.
Last edited by Mr_Milly#1289 on Apr 15, 2013, 3:34:33 PM
|
|
|
Hi there,
I'm sorry to hear you're having this problem. Please email us at "support@grindinggear.com" and we will manually send you your unlock code. Kind regards, Bex | |
" WOW that was quick! email sent to you thank you. |
|
|
Hi, sorry for Necrobumping, but it seems i have the same Issue as OP. Acc keeps getting locked and i have to unlock it ~1-2 times per day. Not a big Problem but gets annoying really quickly.
Like Mike said (8 Months ago) "they would add a disable Setting, but i cant seem to find it. If its allready there please tell me where i can find it -Greetz |
|
|
guys this account locked out is getting really really annoying for me, i take my laptop to work and every time i get home and hope to just chill and play poe i have my account locked because im connecting from a different wifi. been playing for about two months now and i just cant deal with this lockout every time now. really dissapointed. if email and p/w word are right it should be okay. i understand there are hackers but there must be other mobile players suffering
|
|
















