Complete freeze then drop out to main menu (Video)

Hi GGG

This type of lockup happens all the time with my build, and more often than not on this mob type. I am starting to suspect this is a CPU/Processor issue. Maybe the damage calculations are resulting in pushing the PS4's math/number crunching capabilities too hard?!?

https://www.youtube.com/watch?v=sZ2YP3nNN9s

The thing is, often when this happens (like now) it has really negative repercussions on your progress, either resulting in an unfair death, the loss of a portal, or in this case, me being unable to unlock/connect an ajoining room for my next temple run, which pretty much screws that entire cycle.

A bug of this magnitude is a serious problem. For my part, when/if these issues are actually fixed, I will buy micro-transactions again, but until then, like the game, I'm putting a freeze on my wallet. To be clear, I want this to be fixed, and I want to support the company and see it flourish on Sony's platform, but this is just unacceptable.

Had a couple recently, this was my favorite. So you don't feel alone. Nice too, counted as a death ;)

https://xboxclips.com/SnP%20DeimoS/f1e32c6a-1e0e-45f8-8691-602654b1a0b4

Sucks for sure, but it happens. Much cooler if it didn't though.

For what it's worth, this exact thing has happened to me on PC, so it's not console-specific.

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Alexander_GGG wrote:

Hi.
This is a known problem and we are working on a solution for this.
It will be addressed in one of the future updates.

Thankyou for the response. Simply acknowledging the issue and that you guys are working on a fix earns a lot of forgiveness in my books. I am certainly all too aware of how complex and unforgiving the world of software development is, but having said that, it is the users who are being punished for this bug, and it needs to be fixed as a priority in my opinion. I find it interesting to hear this is not just limited to console though, which makes me think that it is very difficult to solve, and if so maybe the offending mechanic/mob type needs to be temporarily taken out of the game until it is.