Is there a refund option on purchased items?
Hello,
I was just wondering if it's possible to get a refund on a purchased item in the money shop? For example, if I bought a weapon effect and decided I don't like it anymore can I return it somehow and get the purchase-points back? (Note that I said purchase points NOT the actual money paid!) This way GGG still gets the money from the sale and makes their profit, the player can then utilize refunded points to buy something else. An example: I buy a flaming weapon effect for 70 points (7 dollars, 1 dollar = 10 points). The deal was made, GGG got their money and everything went through flawlessly. Then I see they release a new frog pet and it costs 70 points. I decide an ingame companion that follows me is better then a flame effect and want to get that instead. In that scenario GGG already got the 7 dollars, there is no breach of contract or fowl play here! I just ask if it's possible to return the flame effect for the 70 points (and just the virtual points, not the money!) and use it to buy the frog pet. |
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" You can try sending an email to Support@grindinggear.com It depends on how long ago the purchase was. If it was within 24 hours of you buying the flame effect you might get one. However with that said, it seems like your just saying you don't want the flame effect and just want something else.Most microtrans are final and you won't be refunded just because you want something else. Check it!
Tech Issues: http://www.pathofexile.com/forum/view-thread/73322 Known bug list: http://www.pathofexile.com/forum/view-thread/18346 In-game Help: http://www.pathofexile.com/forum/view-forum/gameplay-help Your feedback is important!: http://www.pathofexile.com/forum/view-forum/307 |
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