Recover my Account

I linked my steam account to a newly created account on pathofexile.com. I got a warning saying that the account was already linked to a pathofexile account and the old one would be deleted if I linked. I misunderstood this because I do not ever remember setting up an account on poe.com. When I completed the linking my character I worked many hours on had disappeared and I was very sadden by this. Is it possible to retrieve it back and unlink my steam account?
Last bumped on Dec 21, 2018, 1:03:35 AM
Well yes, you need to email support (support@grindinggear.com).

Do be aware that they are on holidays and depending on their priority this process may take weeks. Automatic replies are giving people ETA of February. As such, if you don't receive an answer, please don't send them reminders since it would push you back to the end of the queue.
Last edited by Zphyr#7004 on Dec 21, 2018, 1:05:57 AM

Report Forum Post

Report Account:

Report Type

Additional Info