Technical Support (Path of Exile 1) - 200 latency, No spike! Please help me with the WinMTR (Singapore server) - Forum

Hi all, I've suffer this latency issue for weeks and now i have enough of it. ~200ms (singapore gateway) with no spike at all time, i can still barely play with the some delay. Sometime, portal back to HO make the latency back to normal (50-80 ms) like everything was fixed but right after i go into a Map or different location the latency back to 200 again. Please help me put an end to this. Thank you Here is my WinMTR while in game: Link: https://pastebin.com/Td7U3CcW \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.1.1 - 0 \| 368 \| 368 \| 0 \| 0 \| 2 \| 0 \| \| adsl.hnpt.com.vn - 0 \| 368 \| 368 \| 1 \| 3 \| 40 \| 2 \| \| 172.17.1.22 - 0 \| 368 \| 368 \| 1 \| 3 \| 24 \| 6 \| \| static.vnpt.vn - 0 \| 368 \| 368 \| 1 \| 2 \| 12 \| 2 \| \| static.vnpt.vn - 0 \| 368 \| 368 \| 2 \| 5 \| 94 \| 4 \| \| static.vnpt.vn - 0 \| 368 \| 368 \| 1 \| 2 \| 30 \| 2 \| \| bbr01.eq01.ams01.networklayer.com - 1 \| 364 \| 363 \| 190 \| 195 \| 218 \| 195 \| \| ae5.cbs02.eq01.ams02.networklayer.com - 35 \| 157 \| 103 \| 0 \| 196 \| 207 \| 207 \| \| ae1.cbs01.eq01.par02.networklayer.com - 0 \| 368 \| 368 \| 200 \| 201 \| 206 \| 201 \| \| ae5.dar01.fra02.networklayer.com - 0 \| 368 \| 368 \| 200 \| 202 \| 296 \| 203 \| \| ae0.bbr02.sr01.che01.networklayer.com - 0 \| 368 \| 368 \| 201 \| 202 \| 206 \| 205 \| \| ae7.bbr01.sr01.che01.networklayer.com - 0 \| 368 \| 368 \| 201 \| 202 \| 206 \| 203 \| \| ae1.bbr02.eq01.sng02.networklayer.com - 0 \| 368 \| 368 \| 204 \| 205 \| 224 \| 206 \| \| ae6.dar01.sng01.networklayer.com - 0 \| 368 \| 368 \| 204 \| 206 \| 236 \| 206 \| \| po1.fcr01.sr03.sng01.networklayer.com - 3 \| 341 \| 334 \| 205 \| 208 \| 299 \| 205 \| \| 5b.cb.0cd8.ip4.static.sl-reverse.com - 0 \| 368 \| 368 \| 204 \| 205 \| 207 \| 206 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Last bumped on Aug 20, 2018, 6:41:51 PM	Posted by tonyshark66#5612 on Aug 19, 2018, 6:07:55 PM Quote this Post
That is because for some reason your connection is routed to Amsterdam, France, Paris on it's way back to SG. Are you joining people party when you play? (when you do you join their instance on their gateway unless you are the one creating and entering the instance first) Ancestral Bond. It's a thing that does stuff. -Vipermagi He who controls the pants controls the galaxy. - Rick & Morty S3E1	Posted by lagwin1980#2224 on Aug 19, 2018, 7:13:38 PM Quote this Post
We should be able to have this fixed - I'll raise it without network provider now.	Posted by Fitzy_GGG on Aug 19, 2018, 9:49:27 PM Grinding Gear Games Quote this Post
" lagwin1980 wrote: That is because for some reason your connection is routed to Amsterdam, France, Paris on it's way back to SG. Are you joining people party when you play? (when you do you join their instance on their gateway unless you are the one creating and entering the instance first) No, i rarely join people party. It get potato-er when i do Spoiler " Fitzy_GGG wrote: We should be able to have this fixed - I'll raise it without network provider now. Glad to hear it from you. Hope it soon be fixed. May i know the cause? Last edited by tonyshark66#5612 on Aug 19, 2018, 10:52:09 PM	Posted by tonyshark66#5612 on Aug 19, 2018, 10:12:40 PM Quote this Post
" lagwin1980 wrote: That is because for some reason your connection is routed to Amsterdam, France, Paris on it's way back to SG. Are you joining people party when you play? (when you do you join their instance on their gateway unless you are the one creating and entering the instance first) It's typical for softlayer for 2 years now. Problems with Europe routed to USA and back happens every 6 month or so.	Posted by krab90#7777 on Aug 19, 2018, 10:26:01 PM Quote this Post
It looks like the problem is being caused by a third party provider that is not accepting the advertised routes from softlayer routers closer to the DC. They are attempting to reach out to them. " Routing to SNG from Vietnam is routing through AMS, which is longer path. It seems that your network provider is sourcing the SoftLayre routes through AMS, instead of HKG. Please be advised that this is outside of IBM cloud and internet service provider may have their own policies to accept routes . I will reach out to them to accept routes from HKG. We are advertising routes to HGC (as below). ggosain@bbr01.pn01.hkg01-re0> show route advertising-protocol bgp 123.255.91.101 match-prefix 216.12.192.0/19 inet.0: 732114 destinations, 5186911 routes (729990 active, 0 holddown, 104121 hidden) Prefix Nexthop MED Lclpref AS path * 216.12.192.0/19 Self 0 I looking glass of HGC shows that this routes is no learnt from hkg while we are adv to HGC. Looking Glass Results: rs-hk.ibeo.hgc-intl.com Query: bgp route Addr: 216.12.192.019 show ip bgp 216.12.192.019 BGP routing table entry for 216.12.192.0/19, version 600462735 Paths: (1 available, best #1, table default) Not advertised to any peer 36351 218.189.6.14 from 218.189.6.29 (218.189.6.29) Origin IGP, metric 0, localpref 360, valid, internal, best Community: 609746948 Originator: 218.189.6.14, Cluster list: 1.1.1.1	Posted by Fitzy_GGG on Aug 20, 2018, 12:12:15 AM Grinding Gear Games Quote this Post
Good to know, thank you Fitzy. There's anything i can do or just sit down and wait?	Posted by tonyshark66#5612 on Aug 20, 2018, 1:23:21 AM Quote this Post
" Fitzy_GGG wrote: We should be able to have this fixed - I'll raise it without network provider now. Hey, what about fixing lag spikes in sao paulo? :D	Posted by EzequielD11#0851 on Aug 20, 2018, 1:27:08 AM Quote this Post
" Fitzy_GGG wrote: We should be able to have this fixed - I'll raise it without network provider now. I wish u could answer this fast for Sao Paulo realm too.	Posted by alezipp#0633 on Aug 20, 2018, 10:36:39 AM Quote this Post
" alezipp wrote: " Fitzy_GGG wrote: We should be able to have this fixed - I'll raise it without network provider now. I wish u could answer this fast for Sao Paulo realm too. Stop being childish. They answered multiple times in the main thread, they even went so far as to relocate the server to bypass the original problem (which wasn't the server to begin with) Ancestral Bond. It's a thing that does stuff. -Vipermagi He who controls the pants controls the galaxy. - Rick & Morty S3E1 Last edited by lagwin1980#2224 on Aug 20, 2018, 11:51:12 AM	Posted by lagwin1980#2224 on Aug 20, 2018, 11:50:56 AM Quote this Post