Technical Support (Path of Exile 1) - First time using WinMTR here, advance thank you for the response - Forum

\|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.1.1 - 0 \| 863 \| 863 \| 0 \| 0 \| 12 \| 0 \| \| 112.210.192.1.pldt.net - 0 \| 863 \| 863 \| 23 \| 25 \| 53 \| 26 \| \| 122.2.174.226.static.pldt.net - 1 \| 860 \| 859 \| 13 \| 14 \| 40 \| 14 \| \| 210.213.134.134.static.pldt.net - 0 \| 863 \| 863 \| 36 \| 41 \| 87 \| 36 \| \| 210.213.134.106.static.pldt.net - 0 \| 863 \| 863 \| 58 \| 58 \| 71 \| 58 \| \| 36351.sgw.equinix.com - 19 \| 490 \| 397 \| 140 \| 141 \| 168 \| 141 \| \| ae5.cbs01.eq01.sng02.networklayer.com - 16 \| 536 \| 454 \| 0 \| 141 \| 148 \| 141 \| \| ae0.cbs01.eq01.tok01.networklayer.com - 20 \| 481 \| 386 \| 178 \| 179 \| 188 \| 179 \| \| 9d.13.2da9.ip4.static.sl-reverse.com - 17 \| 515 \| 428 \| 185 \| 186 \| 219 \| 186 \| \| ae2.bbr02.eq01.sjc02.networklayer.com - 8 \| 664 \| 614 \| 319 \| 320 \| 402 \| 322 \| \| ae6.cbs02.eq01.sjc02.networklayer.com - 23 \| 449 \| 346 \| 311 \| 312 \| 323 \| 312 \| \| ae0.cbs02.cs01.lax01.networklayer.com - 16 \| 532 \| 449 \| 320 \| 320 \| 330 \| 321 \| \| ae7.cbs01.cs01.lax01.networklayer.com - 31 \| 384 \| 265 \| 320 \| 320 \| 332 \| 320 \| \| ae2.cbs01.dr01.dal04.networklayer.com - 65 \| 241 \| 86 \| 341 \| 342 \| 351 \| 344 \| \| ae8.cbs01.eq01.dal03.networklayer.com - 42 \| 323 \| 188 \| 0 \| 343 \| 351 \| 343 \| \| ae33.bbr01.eq01.dal03.networklayer.com - 9 \| 644 \| 589 \| 0 \| 341 \| 389 \| 341 \| \| ae5.dar01.dal06.networklayer.com - 9 \| 644 \| 589 \| 340 \| 341 \| 390 \| 341 \| \| po1.fcr01.sr02.dal06.networklayer.com - 16 \| 530 \| 447 \| 0 \| 356 \| 660 \| 350 \| \| 7c.c9.f617.ip4.static.sl-reverse.com - 8 \| 660 \| 609 \| 350 \| 350 \| 360 \| 350 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider CAUSES OF THE TERRIBLE LAG SPIKES IN SINGAPORE SERVER? Last bumped on Dec 31, 2017, 8:38:21 AM	Posted by g31gart#3114 on Dec 27, 2017, 8:50:22 PM Quote this Post
I'm having the same issue as well with PLDT and singapore gateway. It started last december 24, and eversince it's been constant lag spikes and desync. First time posting winMTR as well. \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.1.1 - 0 \| 304 \| 304 \| 0 \| 0 \| 1 \| 0 \| \| 122.52.64.1.static.pldt.net - 0 \| 304 \| 304 \| 29 \| 45 \| 184 \| 31 \| \| No response from host - 100 \| 61 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 210.213.134.134.static.pldt.net - 2 \| 293 \| 290 \| 42 \| 115 \| 324 \| 76 \| \| No response from host - 100 \| 61 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 103.231.152.56 - 21 \| 168 \| 134 \| 147 \| 216 \| 310 \| 152 \| \| ae5.dar01.sng01.networklayer.com - 26 \| 150 \| 112 \| 146 \| 214 \| 312 \| 151 \| \| po1.fcr01.sr03.sng01.networklayer.com - 19 \| 177 \| 145 \| 143 \| 212 \| 331 \| 147 \| \| 5b.cb.0cd8.ip4.static.sl-reverse.com - 25 \| 153 \| 115 \| 146 \| 215 \| 307 \| 148 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider	Posted by sheverlu#5653 on Dec 27, 2017, 9:58:15 PM Quote this Post
" g31gart wrote: CAUSES OF THE TERRIBLE LAG SPIKES IN SINGAPORE SERVER? Looks like 36351.sgw.equinix.com is the cause of the problem - neither your ISP, nor GGG hosting. Your best bet is to email both, with this trace, and ask them to try and get it fixed. With luck, your ISP may be able to do something: it looks like they peer directly with Equinix, so they may be able to escalate it to Equinix tech support.	Posted by SlippyCheeze#7036 on Dec 28, 2017, 10:52:15 AM Quote this Post
" sheverlu wrote: I'm having the same issue as well with PLDT and singapore gateway. It started last december 24, and eversince it's been constant lag spikes and desync. First time posting winMTR as well. Your issue is somewhere in this section of the path: \| 210.213.134.134.static.pldt.net - 2 \| 293 \| 290 \| 42 \| 115 \| 324 \| 76 \| \| No response from host - 100 \| 61 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 103.231.152.56 - 21 \| 168 \| 134 \| 147 \| 216 \| 310 \| 152 \| Your best bet is to start with your ISP, since we see a small amount of packet loss on the pldt.net side, so the problem may originate there, or it may originate with the peer network. Either way they are best positioned to work on it.	Posted by SlippyCheeze#7036 on Dec 28, 2017, 10:53:31 AM Quote this Post
" Looks like 36351.sgw.equinix.com is the cause of the problem - neither your ISP, nor GGG hosting. Your best bet is to email both, with this trace, and ask them to try and get it fixed. With luck, your ISP may be able to do something: it looks like they peer directly with Equinix, so they may be able to escalate it to Equinix tech support. thank you for the response sir	Posted by g31gart#3114 on Dec 28, 2017, 6:57:30 PM Quote this Post
shouldn't GGG work on that and email them instead. It's causing a problem with Singapore Gateway. Our ISP has no issues with steam games or uplay even psn. " SlippyCheeze wrote: " g31gart wrote: CAUSES OF THE TERRIBLE LAG SPIKES IN SINGAPORE SERVER? Looks like 36351.sgw.equinix.com is the cause of the problem - neither your ISP, nor GGG hosting. Your best bet is to email both, with this trace, and ask them to try and get it fixed. With luck, your ISP may be able to do something: it looks like they peer directly with Equinix, so they may be able to escalate it to Equinix tech support.	Posted by sheverlu#5653 on Dec 29, 2017, 1:17:24 AM Quote this Post
Yesterday zero packet loss, and then it comes back again today at Singapore Sever.	Posted by g31gart#3114 on Dec 31, 2017, 1:12:21 AM Quote this Post
" sheverlu wrote: shouldn't GGG work on that and email them instead. It's causing a problem with Singapore Gateway. Our ISP has no issues with steam games or uplay even psn. " SlippyCheeze wrote: " g31gart wrote: CAUSES OF THE TERRIBLE LAG SPIKES IN SINGAPORE SERVER? Looks like 36351.sgw.equinix.com is the cause of the problem - neither your ISP, nor GGG hosting. Your best bet is to email both, with this trace, and ask them to try and get it fixed. With luck, your ISP may be able to do something: it looks like they peer directly with Equinix, so they may be able to escalate it to Equinix tech support. It's not GGG's problem. It is as far away from their host provider as it can get, and as such is completely out of their sphere of control. His/her only real option is to contact their ISP as already stated as they peer directly to that node. If anyone is going to have any sort of chance to get something resolved, it's the ISP. "Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning." "Your mother was a hamster and your father smelt of elderberries!"	Posted by Aragorn14#7418 on Dec 31, 2017, 8:38:21 AM Quote this Post