Can't get cosmetics off items

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Jouchebag wrote:

I've had this bug for a long time where it takes sometimes 50-100+ times of clicking on "reclaim effect" then clicking the item for the cosmetic to actually come off the item. There are some items I have that I actually gave up on trying to take the cosmetics off because they will not reclaim no matter how many times I try. Has anyone else had this issue and what did you do to fix it?

Hey there!

This issue is generally caused by trying to reclaim microtransactions when your current tab is full. If you ensure that you're always reclaiming microtransactions into an empty tab, you shouldn't have any issues :D

You may also like to know that you are able to generate a new microtransaction stash tab by summoning a pet, filling up your microtransaction stash, then unsummoning the pet. This should force the creation of a new microtransaction tab whenever you need one!

I hope this information helps, and if you have any further issues with this please contact us at support@grindinggear.com :)