what does a locked account mean?

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lagwin1980 wrote:
An IP address change would not have a lock that would require the player to email support, a mail is sent to the player automatically which includes the unlock code

You spend enough time in the support sections to know they don't always arrive.
GGG do not offer first-party Technical Support.

Free Technical Support guides are available here: https://www.poecommunity.help

No ads, trackers, or other weird stuff.
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Sarno wrote:
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lagwin1980 wrote:
An IP address change would not have a lock that would require the player to email support, a mail is sent to the player automatically which includes the unlock code

You spend enough time in the support sections to know they don't always arrive.


Yes, but the message it gives you when you try to login IS the same, which is to tell you that there is someone trying to access the account from a different IP and to check your email and enter the code, not just, the account is locked.
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
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Kaizerbgr wrote:
Oh please... as if you dont know why you're banned..


Most likely because i [Removed by Support] your mom. We definitely broke ToS a few times.

Anyways, thanks for the help guys. Very helpful. I'll update when i find out more.
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Sexcalibure wrote:
A locked account is the Opposite of a Lucked account

You get a locked account by RMT, Cheating or Botting

You get a Lucked account by doing all those things but since ur a streamer you dont get punished and you get extra RNG


Remember when I won a screenshot contest and made everyone butt-hurt? Pepperidge Farm remembers.
Support got back to me. Permanent ban.

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I apologise for the delay in getting back to you. After an in-depth investigation, the team has decided to permanently close your account for breaching our Terms of Use.

Please refrain from advocating and advertising the use of an illegal macro that breaches our Terms of Use.
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rhaatoo wrote:
Support got back to me. Permanent ban.

"
I apologise for the delay in getting back to you. After an in-depth investigation, the team has decided to permanently close your account for breaching our Terms of Use.

Please refrain from advocating and advertising the use of an illegal macro that breaches our Terms of Use.


How much do you want to bet that nobody is surprised you're a cheater?
Remember when I won a screenshot contest and made everyone butt-hurt? Pepperidge Farm remembers.
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Wraeclastian wrote:
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rhaatoo wrote:
Support got back to me. Permanent ban.

"
I apologise for the delay in getting back to you. After an in-depth investigation, the team has decided to permanently close your account for breaching our Terms of Use.

Please refrain from advocating and advertising the use of an illegal macro that breaches our Terms of Use.


How much do you want to bet that nobody is surprised you're a cheater?


You should read that again. Not a cheater. Advocator of cheating. I got banned for a single sentence. I simply said that using a macro would make it easier to trigger all potions at the same time. That's it. That's what i got banned for. Not using an illegal macro but rather recommending it's use. I didn't post code or anything either. I even posted a warning, saying that macro use is technically against ToS.
it was more than that, you probably have been saying this multiple times in game or via whispers to people.

You still breached the ToS, the ban is rightfully placed.
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
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lagwin1980 wrote:
it was more than that, you probably have been saying this multiple times in game or via whispers to people.

You still breached the ToS, the ban is rightfully placed.


That's the thing. I wasn't. What happened was i made a build guide. A guide i invested a lot of time into, to contribute in some way to the community. And in this guide i wrote that sentence. After a few days a mod redacted that sentence and my account was locked. No warning. Just straight up account lock and then permanent ban.

How am i supposed to know that that would breach ToS? Have you tried reading it? It's super vague and confusing. I seriously doubt that what i did actually breached ToS. I hope someone can maybe quote the part of ToS that i broke.

You can call me a dirty cheater or whatever. But what they did was basically arrest and execute a guy who jaywalked across an empty road in the middle of the night with no cars for miles.
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rhaatoo wrote:
You should read that again. Not a cheater. Advocator of cheating. I got banned for a single sentence.


You're the one who should read it again, they didn't specify exactly what you got banned for, they just asked you not to do something.

Here's a wild guess; You used the macro, hence you recommended it. Who makes a build guide recommending things they haven't even tried? When you recommended it, GGG did some checking and found you had been (and probably still were) using it. The combination of cheating and encouraging others to cheat is what probably got you banned.

Again that's speculation, but I'm pretty certain of it none the less.
Last edited by MonstaMunch#6519 on Apr 3, 2017, 2:28:23 AM

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