Singapore server high ping (again)

HI'm from Malaysia, I'm playing in Singapore Gateway.

the latency will change to either 66ms or 90ms...
When it 90ms latency become unstable,
When it 66ms latency stable.

Target Name: SG.login.pathofexile.com
IP: 216.12.203.91
Date/Time: 7/3/2016 12:20:43 AM to 7/3/2016 12:21:33 AM
------------------------------------------------------------------------------
Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 50 0 0.0 0 0 0 [192.168.1.1]
2 43 10 23.3 2 2149 135 [10.74.128.177]
3 41 41 100.0 0 0 0 [-]
4 36 17 47.2 0 1898 211 [10.74.128.182]
5 26 8 30.8 1 1199 108 [10.64.7.74]
6 49 1 2.0 1 182 20 [203.106.151.189]
7 45 0 0.0 0 68 10 [10.64.7.90]
8 49 2 4.1 4 138 28 [10.55.208.185]
9 46 1 2.2 16 177 30 36351.sgw.equinix.com [27.111.228.69]
10 47 0 0.0 20 75 35 ae5.dar01.sr03.sng01.networklayer.com [50.97.18.197]
11 50 6 12.0 58 122 84 5b.cb.0cd8.ip4.static.sl-reverse.com [216.12.203.91]
In love Hardcore solo self-found mode
Last edited by dohh2008#7357 on Jul 2, 2016, 12:22:49 PM
Last bumped on Jul 8, 2016, 4:01:15 AM
Last few weeks ago I called to my ISP and asking them to check,
I email the trace to them too,
and after a few days they called back to me and said "there is no problem to my internet, it is cause by the game's server he said."

So I open path of exile and check my latency, it was back to 66ms and stable...

In love Hardcore solo self-found mode
Now the latency will change to either 66ms or 90ms...again it happend
In love Hardcore solo self-found mode
ok...now it seem back to normal.
In love Hardcore solo self-found mode
Glad to hear that things have improved!

If this becomes an issue again, we'd recommend running a WinMTR report. A WinMTR report will provide us with some details about the connection between your PC and our servers, and can help pinpoint any potential issues. You can find a guide to using WinMTR here:

https://www.pathofexile.com/forum/view-thread/1377789

Please make sure to run WinMTR while you are experiencing issues in-game, as this will provide us with the most accurate data. If you have any additional questions regarding this process please make sure to let us know.
Not normal at all. It is either completely unavailable or in rare cases, when authorized, extremly laggy (250-300ms). Usually I have a 54ms ping from Bangkok.

For the last 4 days I could pretty much only login via another Server (which is Australia and too slow for me play on).

Please look into Singapore server. Thank you!

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 38 | 38 | 0 | 0 | 1 | 0 |
| 192.168.1.1 - 0 | 38 | 38 | 0 | 1 | 23 | 0 |
| 10.23.208.1 - 0 | 38 | 38 | 6 | 85 | 223 | 223 |
| 10.92.229.145 - 0 | 38 | 38 | 9 | 91 | 248 | 248 |
| 119-46-147-50.static.asianet.co.th - 0 | 38 | 38 | 11 | 90 | 232 | 232 |
| 119-46-147-53.static.asianet.co.th - 0 | 38 | 38 | 11 | 88 | 231 | 231 |
|ppp-171-102-254-65.revip18.asianet.co.th - 0 | 38 | 38 | 10 | 88 | 230 | 230 |
|ppp-171-102-254-227.revip18.asianet.co.th - 0 | 38 | 38 | 10 | 88 | 223 | 223 |
| 61-91-213-130.static.asianet.co.th - 0 | 38 | 38 | 10 | 89 | 223 | 219 |
| TIG-Net25-17.trueintergateway.com - 0 | 38 | 38 | 12 | 89 | 225 | 225 |
| TIG-Net245-110.trueintergateway.com - 0 | 38 | 38 | 39 | 116 | 252 | 252 |
| 36351.sgw.equinix.com - 0 | 38 | 38 | 37 | 115 | 251 | 251 |
| ae5.dar01.sr03.sng01.networklayer.com - 0 | 38 | 38 | 38 | 115 | 252 | 252 |
| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |
| 5b.cb.0cd8.ip4.static.sl-reverse.com - 0 | 38 | 38 | 39 | 117 | 253 | 252 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Edit:
I did let run WinMTR a bit longer. Right now it seems to be possible to log in with lagging come and go. One of the better situations, still not playable.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 362 | 362 | 0 | 0 | 17 | 0 |
| 192.168.1.1 - 0 | 362 | 362 | 0 | 0 | 22 | 1 |
| 10.23.208.1 - 0 | 362 | 362 | 5 | 72 | 246 | 9 |
| 10.92.229.145 - 0 | 362 | 362 | 7 | 76 | 250 | 11 |
| 119-46-147-54.static.asianet.co.th - 0 | 362 | 362 | 8 | 78 | 250 | 23 |
| 119-46-147-53.static.asianet.co.th - 0 | 362 | 362 | 8 | 74 | 252 | 11 |
|ppp-171-102-254-65.revip18.asianet.co.th - 0 | 362 | 362 | 8 | 74 | 251 | 15 |
|ppp-171-102-254-227.revip18.asianet.co.th - 0 | 362 | 362 | 9 | 77 | 324 | 11 |
| 61-91-213-130.static.asianet.co.th - 0 | 362 | 362 | 9 | 75 | 249 | 12 |
| TIG-Net25-17.trueintergateway.com - 0 | 362 | 362 | 9 | 76 | 254 | 14 |
| TIG-Net245-110.trueintergateway.com - 0 | 362 | 362 | 37 | 103 | 281 | 39 |
| 36351.sgw.equinix.com - 0 | 362 | 362 | 36 | 102 | 279 | 39 |
| ae5.dar01.sr03.sng01.networklayer.com - 0 | 362 | 362 | 36 | 103 | 277 | 40 |
| po1.fcr01.sr03.sng01.networklayer.com - 54 | 115 | 53 | 0 | 91 | 284 | 47 |
| 5b.cb.0cd8.ip4.static.sl-reverse.com - 0 | 362 | 362 | 37 | 103 | 280 | 40 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 4537 | 4537 | 0 | 0 | 98 | 0 |
| 192.168.1.1 - 0 | 4537 | 4537 | 0 | 0 | 116 | 0 |
| 10.23.208.1 - 0 | 4538 | 4538 | 4 | 14 | 232 | 11 |
| 10.92.229.145 - 1 | 4530 | 4528 | 6 | 18 | 415 | 17 |
| 119-46-147-50.static.asianet.co.th - 1 | 4519 | 4514 | 7 | 21 | 508 | 13 |
| 119-46-147-53.static.asianet.co.th - 1 | 4530 | 4528 | 7 | 16 | 234 | 10 |
|ppp-171-102-254-65.revip18.asianet.co.th - 1 | 4535 | 4534 | 6 | 16 | 236 | 11 |
|ppp-171-102-254-227.revip18.asianet.co.th - 1 | 4535 | 4534 | 7 | 17 | 458 | 12 |
| 61-91-213-130.static.asianet.co.th - 1 | 4531 | 4529 | 7 | 18 | 659 | 16 |
| TIG-Net25-17.trueintergateway.com - 1 | 4534 | 4533 | 7 | 18 | 216 | 12 |
| TIG-Net245-110.trueintergateway.com - 0 | 4538 | 4538 | 35 | 45 | 250 | 64 |
| 36351.sgw.equinix.com - 1 | 4535 | 4534 | 34 | 44 | 245 | 36 |
| ae5.dar01.sr03.sng01.networklayer.com - 1 | 4523 | 4519 | 34 | 45 | 268 | 38 |
| po1.fcr01.sr03.sng01.networklayer.com - 48 | 1578 | 836 | 0 | 48 | 500 | 40 |
| 5b.cb.0cd8.ip4.static.sl-reverse.com - 1 | 4534 | 4533 | 35 | 45 | 258 | 66 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last edited by Ixo#5929 on Jul 4, 2016, 11:46:37 AM
can you start the mtr again when you start lagging in the game?
age and treachery will triumph over youth and skill!
"
vio wrote:
can you start the mtr again when you start lagging in the game?

Can't log in on Singapore for 2h now... pretty much like the last 4 days.

Any successful login the last days was a fluke not long lived...
After being able to login on Singapore I ran WinMTR for a while. In game the latency is over long periods ok then breaks down. Still better than playing over Australia. If all days were like today I would not complain.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 1546 | 1546 | 0 | 0 | 14 | 0 |
| 192.168.1.1 - 0 | 1546 | 1546 | 0 | 0 | 24 | 0 |
| 10.23.208.1 - 0 | 1547 | 1547 | 5 | 9 | 215 | 7 |
| 10.92.229.145 - 0 | 1547 | 1547 | 6 | 14 | 242 | 8 |
| 119-46-147-54.static.asianet.co.th - 0 | 1547 | 1547 | 7 | 15 | 200 | 10 |
| 119-46-147-53.static.asianet.co.th - 0 | 1547 | 1547 | 7 | 12 | 219 | 10 |
|ppp-171-102-254-65.revip18.asianet.co.th - 0 | 1547 | 1547 | 7 | 12 | 209 | 12 |
|ppp-171-102-254-227.revip18.asianet.co.th - 0 | 1547 | 1547 | 7 | 13 | 257 | 13 |
| 61-91-213-130.static.asianet.co.th - 0 | 1547 | 1547 | 8 | 14 | 538 | 10 |
| TIG-Net25-17.trueintergateway.com - 0 | 1547 | 1547 | 8 | 14 | 211 | 12 |
| TIG-Net245-110.trueintergateway.com - 0 | 1547 | 1547 | 36 | 41 | 243 | 42 |
| 36351.sgw.equinix.com - 0 | 1547 | 1547 | 34 | 40 | 223 | 39 |
| ae5.dar01.sr03.sng01.networklayer.com - 1 | 1543 | 1542 | 34 | 40 | 248 | 39 |
| po1.fcr01.sr03.sng01.networklayer.com - 58 | 469 | 200 | 0 | 43 | 86 | 41 |
| 5b.cb.0cd8.ip4.static.sl-reverse.com - 0 | 1547 | 1547 | 37 | 41 | 233 | 45 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 2958 | 2958 | 0 | 0 | 34 | 0 |
| 192.168.1.1 - 0 | 2958 | 2958 | 0 | 0 | 35 | 0 |
| 10.23.208.1 - 0 | 2959 | 2959 | 5 | 9 | 215 | 13 |
| 10.92.229.145 - 0 | 2959 | 2959 | 6 | 13 | 242 | 8 |
| 119-46-147-54.static.asianet.co.th - 0 | 2958 | 2958 | 7 | 16 | 240 | 20 |
| 119-46-147-53.static.asianet.co.th - 0 | 2959 | 2959 | 7 | 11 | 219 | 9 |
|ppp-171-102-254-65.revip18.asianet.co.th - 0 | 2958 | 2958 | 6 | 11 | 209 | 10 |
|ppp-171-102-254-227.revip18.asianet.co.th - 0 | 2959 | 2959 | 7 | 13 | 257 | 11 |
| 61-91-213-130.static.asianet.co.th - 0 | 2959 | 2959 | 7 | 13 | 538 | 11 |
| TIG-Net25-17.trueintergateway.com - 0 | 2959 | 2959 | 7 | 13 | 211 | 13 |
| TIG-Net245-110.trueintergateway.com - 0 | 2958 | 2958 | 36 | 41 | 243 | 38 |
| 36351.sgw.equinix.com - 0 | 2958 | 2958 | 34 | 39 | 223 | 39 |
| ae5.dar01.sr03.sng01.networklayer.com - 1 | 2955 | 2954 | 34 | 39 | 248 | 40 |
| po1.fcr01.sr03.sng01.networklayer.com - 59 | 891 | 374 | 0 | 43 | 128 | 40 |
| 5b.cb.0cd8.ip4.static.sl-reverse.com - 0 | 2958 | 2958 | 36 | 41 | 233 | 40 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last edited by Ixo#5929 on Jul 5, 2016, 12:13:34 PM
In all the tests you show spike of latency of around 200ms from the third hop onwards
The last set of tests while you get spikes it shows an average of 40ms(good)
The first lot of tests showed average latency of 80 ish ms starting again from the third hop

The spike would cause stuttering in game unless you were using predictive then it would cause desync.

Not sure how your connection goes but first hop is your PC to whatever it's plugged into.
The second hop for me is from the router to the box in the street, some setups are different though.

Depending on where the third hop is (it may be in the house) a simple power cycle of the router could work OR you may need to contact your ISP and give them the results of the test.
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