I lose sound while playing PoE

Hi, twice now my computer has lost sound while playing PoE. To get sound back I have to restart my computer.

I am using windows 8.

Edit: Solution for me. 1) Add --softwareaudio to the PoE icon properties as described in the sticky. 2) Turn off reverb in the audio menu. That was enough to solve the problem for me. If that doesn't work, 3) try turning on lockstep.

Edit #2 Was running around caverns of anger when sound suddenly died =/

I asked Global 1 and the solution is to turn off reverb in the audio menu. FYI for anyone that has the same problem as me.

I had the same problem, turned off reverb and reloaded and still lose sound.

Pretty sure Global 1 also told me to turn on lockstep in addition to turning off reverb. I had auto before that. But turning off reverb was enough to solve the problem for me. If that doesn't work, try turning off lockstep. But I'm pretty sure I was told to turn on lockstep and turn off reverb.

Good luck.

Same for me. Started playing my Standard League level 82 Blast Rain Scion, went into a Tora mission:


Played for less than 1 minute and the sound quit as if I had set mute in Windows (which I didn't). My audio is:


Running Windows 7 Pro, 8 GB DDR3 RAM, 500GB Samsung EVO SSD, Gigabyte P55-UDR3 with:


Running 100% rock solid since the beginning (November of 2012) with 0 audio problems until now.

Happened to me twice too. I'm running lockstep. Only had to restart poe to fix.

I keep losing sound also. Usually right after a light flash like a unique or silver coin drop. Or right-clicking a reward book.

Only have to restart client, but it has to re-download 20-100 MB.

Well the reverb trick doesn't work anymore. I just lost sound for no reason. Was running through the caverns of anger and suddenly lost sound =/

Saturday (6/4/16) at 7:30 pm EST. Sound died in a map so GGG still needs to fix it. Exiting and restarting as needed to restore sound.

Running Windows 7 Pro 64-bit with Intel i5, 8GB ram, Realtek High Def Audio driver.

driver version = 6.0.1.6873 (3/29/13)
VEN_ID = 10EC (Realtek Electronics)
DEV_ID = 0888 SUBSYS 1458A002 (ALC888 audio IC)

Keep burning the midnight oil more GGG until you fix audio cutting out bug(s).

Edit: 6/6/16 at 12:25am EST - Finally playing a Prophecy build (latency was low enough). Sound quit just before the entrance to Normal Merveil battle. While Merveil was in her 2nd form I got switched out to my Windows 7 desktop again. NO!... not now... clicked the PoE icon in my taskbar and got back in before I had died (normal Merveil is easy fortunately), finished her off, and got to the 1st Act 2 waypoint to get to town and restart to get sound back. Damn buggy Prophecy on sound, the damn drop out of PoE back to the desktop started in Perandus League and and is still plagueing me. SIGH!!!