Technical Support (Path of Exile 1) - Lag Spikes etc. PROBLEM SOLVED!!! ASUS GAMEFiRST unistalled!!!! - Forum

Hello GGG, i hope i do the right thing with posting this here. My English is not the best, Germany here. So my problem is that one: Since a couple of days PoE started to lag with massive spikes. I used every Gateway in EU. Nothing worked. Exept yesterday on Amsterdam. Everything was fine yesterday...i thought maybe the last patch fixed that but today ...same problems... (every 7 sec or so from ping 15 to 1400 for a sec) Using Lockstep....if i am using not lockstep then i die because suddenly i am surrunded by zombies...instant dead.... I do have a new Computer.... here my data Intel I7 6700 Geforce Gtx 970 16Gb RAM Ethernet Everything is up to date an i use Win 10 Home 64 Bit Power is set to high performance. I also unistalled MCAfee....(who needs that anyways....) I run a WinMtr for u on different servers links will be found below. I hope u guys can help me with that.... i just want 2 play that awesome Game again....=(((( WINMTR Frankfurt http://pastebin.com/Z76LMvbZ Amsterdam (witch worked yesterday just fine) http://pastebin.com/FAuHa0cH London http://pastebin.com/BK5j2r7N My connection speed is Dsl 100.000 ( means 12,5mb/sec download time) I hope u can help me fast Greetings from Germany Last edited by Veritas86#1089 on Dec 17, 2015, 12:22:16 PM	Posted by Veritas86#1089 on Dec 16, 2015, 2:39:04 PM Quote this Post
Please either include the direct WinMTR results in the post, or URL link the links so they are clickable. If the links aren't clickable, many people ignore them due to having to copy/paste (which is difficult on mobile browsers and similar)	Posted by Drakier#1520 on Dec 16, 2015, 4:14:12 PM Valued Poster Quote this Post
Sry! Done!	Posted by Veritas86#1089 on Dec 16, 2015, 4:18:16 PM Quote this Post
I see nothing really wrong with any of the traces you posted, other than you should probably be using the Frankfurt gateway if you aren't already. As for the other problems, can you maybe describe what you are seeing with these "lag spikes"? Is it affecting your FPS, your movement, or what? Is it something that is just showing up on the Latency meter in the F1 graphs but otherwise has no affect? It seems like from your description that you're having packet loss, but it isn't showing up in the traces. Were the traces capturing at the time you experienced an issue, and which gateway were you on at the time? I'd recommend tracing to the gateway while playing and let it capture while you play until you experience an issue... then post the results. If you want to get REALLY specific, I'd recommend starting a trace to the instance server after joining it and letting it capture your play while in that instance. The instance server address can be found at the end of the client.txt log file and should say something like "Connecting to Instance Server at <ip address>:6112"... 6112 is the port, so you just want the part before the : symbol. After you join the instance, get the instance address and start the trace to that instance. Hopefully when you have a spike, the WinMTR results will capture that as well and when you post the results, we can see what's going on.	Posted by Drakier#1520 on Dec 16, 2015, 4:27:55 PM Valued Poster Quote this Post
" Drakier wrote: I see nothing really wrong with any of the traces you posted, other than you should probably be using the Frankfurt gateway if you aren't already. I am already indeed As for the other problems, can you maybe describe what you are seeing with these "lag spikes"? Is it affecting your FPS, your movement, or what? Is it something that is just showing up on the Latency meter in the F1 graphs but otherwise has no affect? Well my Char stops moving then after a short time he runs very fast (like i see what happens in the time the frame froze) then the next 8 sec normal game then again freez. i can see the spike in the latency but my fps is not affeced It seems like from your description that you're having packet loss, but it isn't showing up in the traces. Were the traces capturing at the time you experienced an issue, and which gateway were you on at the time? no i was not playing at the time I'd recommend tracing to the gateway while playing and let it capture while you play until you experience an issue... then post the results. If you want to get REALLY specific, I'd recommend starting a trace to the instance server after joining it and letting it capture your play while in that instance. The instance server address can be found at the end of the client.txt log file and should say something like "Connecting to Instance Server at <ip address>:6112"... 6112 is the port, so you just want the part before the : symbol. After you join the instance, get the instance address and start the trace to that instance. Hopefully when you have a spike, the WinMTR results will capture that as well and when you post the results, we can see what's going on. Here is my trace while ingame... http://pastebin.com/HATtfapP wasn't able to trace instance....found no entry in the .txt with the correct date....	Posted by Veritas86#1089 on Dec 16, 2015, 5:07:03 PM Quote this Post
Here is the last line from your WinMTR results: \|c4.52.7a9f.ip4.static.sl-reverse.com - 0 \| 241 \| 241 \| 11 \| 13 \| 29 \| 12 \| Those numbers are very good. Better than some of the results you posted previously. With those numbers, you shouldn't see a problem while playing, and the hops in between look okay as well. Do you have any security software on your machine, or firewall that may be interacting with things? Sorry, it's just those numbers look very good. I'm quite envious. "I would have listened... I would have understood!" - Scion Have you removed Asus ROG/GameFirst yet?	Posted by MaxTheLimit#1114 on Dec 16, 2015, 5:18:15 PM Valued Poster Quote this Post
I unistalled the security software and turnd firewall of just 2 test it... still spikes...	Posted by Veritas86#1089 on Dec 16, 2015, 5:24:29 PM Quote this Post
When was the last time you power-cycled your router/modem? Unplug them for 30 seconds or so, then plug them back in. See if it still experiences the same issue. The symptoms you are describing sound a lot like packet buffering.	Posted by Drakier#1520 on Dec 16, 2015, 5:28:15 PM Valued Poster Quote this Post
I did so...nothing happend.... at the moment i stream with twich... if u want to see the spikes just klick the link...i show u... (streaming works....which is strange....) edit: stoped streaming... Last edited by Veritas86#1089 on Dec 16, 2015, 5:53:30 PM	Posted by Veritas86#1089 on Dec 16, 2015, 5:42:03 PM Quote this Post
So 2day i logged in at another time...2pm same problem.... i do not know what 2 do any more...	Posted by Veritas86#1089 on Dec 17, 2015, 7:48:21 AM Quote this Post