Singapore Gateway Latency Issues (as of today)

I have been played for a little over a week now. Based out of Australia I have been connecting via the Sinapore Gateway and usually have a latency of around 120-130ms. As of this morning connecting to the game via the Singapore gateway I am seeing a consitant 270-300ms.

Testing other gateways I see US as averaging 230ms and Europe averagine about 350ms.

Is there any tests to I can perform to see what could be causing this increase in latency, and is anyone else experiencing it.

As a note - all other online games have normal latency - the increase seems to be confined to this game only.

Hey Thomas,

Here is the results of the MTR:


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 78 | 78 | 0 | 0 | 16 | 0 |
| gi0-2-805.bdr1.mel6.internode.on.net - 9 | 57 | 52 | 1 | 116 | 2572 | 13 |
| gi4-1-0.bdr1.mel4.internode.on.net - 20 | 46 | 37 | 13 | 187 | 1117 | 14 |
| 203.16.212.190 - 7 | 59 | 55 | 1 | 206 | 3244 | 113 |
| pos13-0.bdr1.adl6.internode.on.net - 15 | 49 | 42 | 15 | 177 | 2458 | 113 |
| po0-3-0.bdr1.sin1.internode.on.net - 13 | 49 | 43 | 2 | 273 | 3438 | 87 |
| ae5.dar01.sr03.sng01.networklayer.com - 12 | 52 | 46 | 1 | 231 | 3035 | 17 |
| 36351.sgw.equinix.com - 18 | 47 | 39 | 1 | 206 | 4111 | 110 |
| po1.fcr01.sr03.sng01.networklayer.com - 10 | 55 | 50 | 1 | 273 | 4113 | 66 |
| po0-3-0.bdr1.sin1.internode.on.net - 18 | 46 | 38 | 0 | 250 | 3249 | 112 |
| pos13-0.bdr1.adl6.internode.on.net - 30 | 37 | 26 | 0 | 175 | 1110 | 360 |
| ae5.dar01.sr03.sng01.networklayer.com - 12 | 53 | 47 | 0 | 216 | 1858 | 239 |
| 36351.sgw.equinix.com - 18 | 45 | 37 | 0 | 296 | 3116 | 113 |
|216.12.203.90-static.reverse.softlayer.com - 0 | 78 | 78 | 12 | 180 | 267 | 251

Also a tracert:

Tracing route to sng.login.pathofexile.com [216.12.203.90]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 17 ms 13 ms 13 ms loop0.lns20.hba1.internode.on.net [203.33.255.118]
3 14 ms 14 ms 14 ms gi0-0-5.cor1.hba1.internode.on.net [203.33.255.9]
4 113 ms 113 ms 113 ms gi0-2-805.bdr1.mel6.internode.on.net [203.33.255.169]
5 111 ms 111 ms 111 ms gi4-1-0.bdr1.mel4.internode.on.net [150.101.210.53]
6 35 ms 34 ms 34 ms ae1.cr1.adl2.on.ii.net [150.101.33.41]
7 111 ms 111 ms 114 ms 203.16.212.190
8 111 ms 111 ms 111 ms pos13-0.bdr1.adl6.internode.on.net [150.101.225.81]
9 66 ms * * pos0-1-0.cor1.per1.internode.on.net [150.101.199.238]
10 * 111 ms 111 ms po0-3-0.bdr1.sin1.internode.on.net [203.16.211.229]
11 249 ms 249 ms 249 ms 36351.sgw.equinix.com [202.79.197.69]
12 287 ms 238 ms 238 ms ae5.dar01.sr03.sng01.networklayer.com [50.97.18.197]
13 250 ms 249 ms 249 ms po1.fcr01.sr03.sng01.networklayer.com [174.133.118.131]
14 250 ms 251 ms 250 ms 216.12.203.90-static.reverse.softlayer.com [216.12.203.90]

Trace complete.

From the above it seems the problem crops up at 36351.sgw.equinix.com which appears outside my isp's network for the most part. Any help appreciated.

Your worst cases from even your ISP are really bad... 2.5 seconds. Additionally, you dropped packets 3 times in that one tracert within what might be your ISPs subnet. No doubt your ISP was having a problem today.

Hey Zeto,

True on the dropped packets. Also being in Australia connecting to the singapore server, the numbers in the 100's are pretty acceptable, its only when it hits 200+ at the end is where the real "bad" latency comes in.

Just in case your are approaching the stats from a US Internet point of view :P

Hi Thomas,

Thanks for the reply - I have contacted my ISP (Internode) with all of the details - will see what they can tell me and report back if there is any news.