Technical Support - Unable to Launch game - Forum

Hi

I wanted to play the game again after a while of absence.
It was a 1.8GB download for patching O.O! but sadly after launching the game it failed.

I get the error

Error opening file Art/Textures/Characters/Witch/dead_colour.dds

after a short while i get a other windows message
Client.exe has stopped working

with details

iles that help describe the problem:
C:\Users\%username%\AppData\Local\Temp\WERD0B6.tmp.WERInternalMetadata.xml
C:\Users\%username%\AppData\Local\Temp\WER1390.tmp.appcompat.txt
C:\Users\%username%\AppData\Local\Temp\WER13DF.tmp.mdmp

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Debug log shows the following

2012/08/19 10:41:36 75520 107 [INFO Client 4700] Send protocol version
2012/08/19 10:41:36 75660 16b [INFO Client 4700] Web root: http://patchcdn.pathofexile.com/0.9.11.15/
2012/08/19 10:41:36 75660 16c [INFO Client 4700] Backup Web root: http://patch4.pathofexile.com:8095/patch/0.9.11.15/
2012/08/19 10:41:36 75660 177 [INFO Client 4700] Requesting root contents 1
2012/08/19 10:41:36 75800 19f [INFO Client 4700] Got file list for "" 0
2012/08/19 10:41:36 75800 1d7 [INFO Client 4700] Requesting folder Art 1
2012/08/19 10:41:37 75941 19f [INFO Client 4700] Got file list for "Art" 0
2012/08/19 10:41:37 75941 1d7 [INFO Client 4700] Requesting folder Art/Textures 1
2012/08/19 10:41:37 76081 19f [INFO Client 4700] Got file list for "Art/Textures" 0
2012/08/19 10:41:37 76081 1d7 [INFO Client 4700] Requesting folder Art/Textures/Characters 1
2012/08/19 10:41:37 76222 19f [INFO Client 4700] Got file list for "Art/Textures/Characters" 0
2012/08/19 10:41:37 76237 1d7 [INFO Client 4700] Requesting folder Art/Textures/Characters/Witch 1
2012/08/19 10:41:37 76378 19f [INFO Client 4700] Got file list for "Art/Textures/Characters/Witch" 1
2012/08/19 10:41:37 76378 1e4 [INFO Client 4700] Queue file to download: Art/Textures/Characters/Witch/dead_colour.dds
2012/08/19 10:41:37 76378 1e4 [INFO Client 4700] Queue file to download: Art/Textures/Characters/Witch/colour.dds
2012/08/19 10:41:37 76378 1e4 [INFO Client 4700] Queue file to download: Art/Textures/Characters/Witch/normalnspeculars.dds
2012/08/19 10:41:37 76378 1e4 [INFO Client 4700] Queue file to download: Art/Textures/Characters/Witch/deadcnormalnspeculars.mat
2012/08/19 10:41:37 76378 1e4 [INFO Client 4700] Queue file to download: Art/Textures/Characters/Witch/colourcnormalnspeculars.mat
2012/08/19 10:41:37 76534 194 [INFO Client 4700] Finished checking files
2012/08/19 10:41:37 76674 4ab [WARN Client 4700] Error while trying to delete file during patching Art/Textures/Characters/. Skipping delete of this file

I will download and clean up the old client i think that will be the fastest way to fix this issue.
But i thought i should at least let you guys know.