lost access to account email and need to change so i can log into game
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i have made several purchases on this account and can confirm the card information used for these purchases. please help i just want my stash space and cosmetics ;--;
Last bumped on Jul 29, 2025, 2:31:05 PM
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Hey there,
Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this as soon as possible. As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible. | |
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thank you have just emailed.
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FYI there's nothing "soon" in "as soon as possible".
Low level support will be able to quickly send 1 or 2 preliminary messages out to get information. After that the wheels fall off the process because everything will need to go through a senior staff member who is either overwhelmed by the number of account recovery requests being processed or has some other tasks that take up the majority of their time leaving account ownership issues as a very low priority task. Regardless of what is the cause the reality has been 4-6 weeks between each message sent on GGG's part and 4+ month resolution times. Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? |
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