Ritual BUG(?

(Below translated with assistance from ChatGPT)

Dear GGG Support Team,

Yesterday while playing the game, I noticed that the reserved items in the Ritual mechanic had disappeared. I clearly remember having six or seven unclaimed reserved items, but when I reopened the Ritual mechanic later, I found that they were all gone.

Could you please help investigate this issue? I would greatly appreciate any assistance or explanation you can provide.
Currently, I also have some newly reserved items—would it be possible to recover or identify the ones I previously lost? One of them was "An Audience With The King."

Thank you for your time and support.