How to file a complaint if your game account has been stolen
Is there any way for me to retrieve the high-value currency and props that are gone
Last bumped on Apr 21, 2025, 3:54:00 PM
|
![]() |
You can email support, but I doubt they will restore anything they typically don't interfere with the economy and all that.
Buying Tattoos (Settlers) #3654153 ★ How To Itemize Beasts? #3559583 Unlock Sandwraith Map Device Kill Tracker #3461595 ★ Deli Music Off #3450767
Bestiary UI/Trading #3380585 ★ Upgrade Tabs to Quads Option #3452458 VISAGE GUILD RECRUITMENT - #3694978 ★ Forum Threads ★ |
![]() |
" Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you? |
![]() |
GGG doesn't return stolen items.
If you've lost access to your account entirely or they bound an email to a steam/etc account (which you can't remove yourself because they'll send a confirmation link to the thieves email, and will periodically use it to steal any new currency you earn) emailing GGG is the only option. Unfortunately it's not a great one either. They'll immediately lock the account entirely because it's ownership is in dispute. The problem is that it takes several email exchanges for them to verify that you are the account owner, and the post POE2 backlog on complex support requests means they're running about a month between messages. (See all the "my account has been locked for several months" threads in this forum if you doubt me.) Did you ever see history portrayed as an old man with a wise brow and pulseless heart, weighing all things in the balance of reason?
Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? |
![]() |