Still can’t purchase support pack

"

Chung1090#3812 wrote:

after the recent patch I wasn’t able to log back in because I was a file sharer, fair.. but for the past 2 days I’ve been trying to purchase the support pack for the access key but met by errors every time. I’ve contacted ggg support but got no response. How long will this bug or error persist

Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.

Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times.

As mentioned in our Customer Support Update from January, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard.

We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.