I randomly can’t access my game even though I’ve leveled my character past end game

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DmonSlaya#8507 wrote:

I leveled my character all the way to level 70 and as soon as I updated my game I began giving me a message that I don’t have access to the game. How do I not have access if I’ve been playing the game for 2 weeks now?

Hello! I'm afraid that if you were playing early access for free by using someone else's copy of the game on the same console, you will now need to purchase early access for yourself to regain access.

You can see more information about this here: Xbox Game Share

Please note, that if you have previously purchased early access for yourself on your own account, or have a lifetime support key, you should still be eligible to play early access. In this case please Contact Support if you believe you have incorrectly lost access.