havent gotten penance founders pack after 1 week

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slugernaught#9376 wrote:

i havent gotten the penance founders pack after 1 week. i contacted support and did everything they told me to do and now they are not responding to me.

Hello! I'm sorry to hear about this. If you have not already done so, could you please Contact Support so we can look into this matter for you?

If you could please include your account name, 2-3 character names and the transaction ID or screenshot of receipt for the relevant purchase that would be greatly appreciated. :)