Microtransaction problem and Too much delay for a new response from GGG
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I'm waiting for a response or a solution for my problem for to many days... I understand that hte launch of Poe 2 new season causes some delay to reply e-mails... But they already have requested me some info to help me in my case... But suddenly disappeared! Im waiting 4 days without send to them a new e-mail... Hoping that in any moment someone helps me before its to late...
Can anyone tell me how much time is usual to wait for a new message from support ? I'm getting anxious about the delay... Last bumped on Apr 15, 2025, 4:14:03 PM
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" Hey there, if you have already contacted us at support@grindinggear.com or through https://www.pathofexile.com/support, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. |
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Okay... But they already respond asking for some info that I just give some minutes after requested... So... In theory my "case" is already open right? And in this case isn't better for who take care of the e-mail support to solve first that "open cases" ?
I'm just asking because sounds weird to me awnser fastly in the begining and later practicly disappear ? But well... I can just wait for now I guess... |
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Its normal to wait more than one week for an awnser ?
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