What should I do if I change my initial email to a non-existent one

The currently bound email does not exist. I will use my own email to contact you, support@grindinggear.com However, it cannot solve the problem. The email currently bound does not exist on Earth. Can you help me change the initial bound email
Last edited by Edmund_GGG#4844 on Apr 13, 2025, 5:34:07 PM
Last bumped on Apr 13, 2025, 5:33:41 PM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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The currently bound email does not exist. I will use my own email to contact you, support@grindinggear.com However, it cannot solve the problem. The email currently bound does not exist on Earth. Can you help me change the initial bound email


If you are sure that this mailbox does not exist and no one has registered it, you can directly register the same mailbox account as this mailbox to receive mail.
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nnb99126#3891 wrote:
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The currently bound email does not exist. I will use my own email to contact you, support@grindinggear.com However, it cannot solve the problem. The email currently bound does not exist on Earth. Can you help me change the initial bound email


If you are sure that this mailbox does not exist and no one has registered it, you can directly register the same mailbox account as this mailbox to receive mail.





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No, I'm using a QQ email, which is linked to a QQ account. Without that linked QQ, it's impossible to register. Wuwuwu, hey, I logged in from a different location with my accelerator card, and I can't play POE2. It's really uncomfortable
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nnb99126#3891 wrote:
"
The currently bound email does not exist. I will use my own email to contact you, support@grindinggear.com However, it cannot solve the problem. The email currently bound does not exist on Earth. Can you help me change the initial bound email


If you are sure that this mailbox does not exist and no one has registered it, you can directly register the same mailbox account as this mailbox to receive mail.





实时翻译
划译
No, I'm using a QQ email, which is linked to a QQ account. Without that linked QQ, it's impossible to register. Wuwuwu, hey, I logged in from a different location with my accelerator card, and I can't play POE2. It's really uncomfortable


I feel sorry for you, but since GGG is seriously understaffed, it takes a very long time to wait for this kind of problem that needs to be solved by customer service. When you send them a letter, the fastest reply is expected to take more than 30 days, and if the first reply to the letter cannot solve the problem, you will need to wait another 30 days for a second reply.
Thank you for providing the information,
GGG, Can you help me reset my email? Please, I haven't played games in a few days
GGG, I have a suggestion. After changing the bound email, send a verification code to the bound email, otherwise many people will have to bind to other email addresses
I really want to play POE2
I don't understand. Is it that difficult for you to directly check the email I bound and clear it for him? It cost $30 and the game journey was only one week

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