linking problem with an email

My problem is, that i activated a non-early-access code for poe2 on steam. In order to play i had to link a poe2 conto to my steam account. Now I got the early access-code, created an poe2 account over the website and activated the code. I cant link it to steam, because there is this other account on steam. In order to deconnect it from my steam, I need to link it to an email. First i tried this, i got the notification on the poe2 website, that this link i got has no content. When trieng to connect it to another email, it says that i have to wait 120 seconds. Even after waiting 10 minutes i couldnt try to link it again, because it still says: wait for 120 seconds. The help i need is to deconnect my "wrong" poe2 acc from my steam. I hope the support can help me, thx for reading.
This is btw my right acc, so i need help with another acc.
Last bumped on Apr 8, 2025, 3:18:37 PM
You need to email support@grindinggear.com about account issues.
"VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."

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My problem is, that i activated a non-early-access code for poe2 on steam. In order to play i had to link a poe2 conto to my steam account. Now I got the early access-code, created an poe2 account over the website and activated the code. I cant link it to steam, because there is this other account on steam. In order to deconnect it from my steam, I need to link it to an email. First i tried this, i got the notification on the poe2 website, that this link i got has no content. When trieng to connect it to another email, it says that i have to wait 120 seconds. Even after waiting 10 minutes i couldnt try to link it again, because it still says: wait for 120 seconds. The help i need is to deconnect my "wrong" poe2 acc from my steam. I hope the support can help me, thx for reading.
This is btw my right acc, so i need help with another acc.


Hey there, I'm sorry to hear that!

Could you please go to https://www.pathofexile.com/support and follow the instructions to contact us so we can look into this matter for you?
Thank you, the support team already helped me!
Thank you Tai and all support members!

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